Quality Assurance Associate at Accenture

Bengaluru, Karnataka, India

Apply Now

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Professional Services, Consulting, Technology, OperationsIndustries

Requirements

Any Graduation
1-3 Years of Experience
English (International) - Expert
Quality Auditing
Quality Assurance (QA)
Adaptable and flexible
Agility for quick learning
Written and verbal communication
Collaboration and interpersonal skills
Ability to work well in a team
Skill in Quality Checks - Operational Audit & Compliance

Responsibilities

Manage/resolve customer queries, handle escalations and complaints of dissatisfied customers, and provide best resolutions
Close faults and complaints within SLAs
Review the quality of all factors involved in production (quality control)
Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk (e.g., Policies; Anticorruption, BCM, InfoSec, P104, Records Management and Contractor controls)
Establish processes to audit/validate current control effectiveness and drive improvements wherever required
Perform analysis and solving of lower-complexity problems
Interact day-to-day with peers within Accenture before updating supervisors
Work with limited exposure to clients and/or Accenture management
Follow moderate level instruction on daily work tasks and detailed instructions on new assignments
Make decisions that impact your own work and may impact the work of others
Act as an individual contributor as part of a team, with a focused scope of work
Work in rotational shifts

Skills

Quality Checks

Operational Audit

Compliance

Quality Auditing

Quality Assurance

Audit Processes

Risk Mitigation

English Communication

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

Land your dream remote job 3x faster with AI

Try Jobo Free