Quality Analyst Project Coordinator at Sama

Costa Rica

Sama Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
AI, Natural Language Processing, Data LabelingIndustries

Requirements

  • English as a second language - minimum B2 English proficiency required
  • C2 level of Spanish
  • Ability to follow linguistic and situational writing prompts
  • Excellent written communication and coordination skills
  • 2 years working experience in a corporate/business environment
  • Prior experience in at least one of the following: Linguistic QA, Data annotation for NLP/AI projects, ESL/EFL teaching, editing, or copyediting
  • Keen eye for detail - spotting subtle grammar and structure issues others miss
  • Comfortable reviewing and providing feedback on structured data
  • Ability to give actionable and constructive feedback to annotators

Responsibilities

  • Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines
  • Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions
  • Collaborate with cross-functional teams to update labeling workflows and improve quality
  • Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives
  • Generate responses with intentional but realistic grammar, spelling, and structural errors
  • Participate in calibration sessions to align QA standards across teams and help train new reviewers or analysts
  • Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment
  • Ensure that documentation is up to date

Skills

Data Annotation
Linguistic QA
Grammar Correction
Proofreading
Spanish Language
English Proficiency
Project Coordination
Quality Auditing
AI Evaluation
Performance Metrics
Error Tagging
Feedback Provision
NLP Annotation

Sama

Ethical data annotation and model evaluation

About Sama

Sama provides data annotation and model evaluation services specifically for applications in computer vision and generative AI. Their platform uses machine learning to deliver high-quality data insights, which helps companies reduce the risk of AI model failures and lower overall costs. What sets Sama apart from its competitors is its commitment to ethical practices and social impact; as a Certified B-Corp, the company focuses on improving employment opportunities for individuals facing barriers to work. Sama has successfully assisted over 65,000 people in overcoming poverty while serving major clients, including 25% of Fortune 50 companies like GM, Ford, Microsoft, and Google. The company's goal is to combine business success with social good, ensuring that their services not only meet the needs of large enterprises but also contribute positively to society.

San Francisco, CaliforniaHeadquarters
2008Year Founded
$82.5MTotal Funding
SERIES_BCompany Stage
Enterprise Software, Social Impact, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Vacation
Professional Development Budget
Sabbatical Leave

Risks

Legal challenges in Kenya could harm Sama's reputation and incur financial liabilities.
Rapid AGI development may disrupt Sama's data annotation-focused business model.
Cultural challenges in University of Nairobi partnership may affect collaboration success.

Differentiation

Sama is a Certified B-Corp, emphasizing ethical AI and social impact.
The company serves 25% of Fortune 50 companies, including GM, Ford, and Google.
Sama specializes in diverse data annotation, including image, video, and sensor data.

Upsides

Sama's multi-cloud integration speeds up project onboarding by 7x, enhancing efficiency.
Partnership with University of Nairobi expands talent pool and fosters innovation.
Winning the 2023 Business Intelligence Group Innovation Award boosts Sama's credibility.

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