QA Lab Lead at Expedia

Portsmouth, New Hampshire, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Quality ControlIndustries

Requirements

Bachelor's Degree or equivalent discipline is preferred
3+ years’ experience in Quality Lab, preferably in an FDA-registered medical device facility
ASQ certification is a plus
Experience with internal auditing of an ISO 13485:2016 (or ISO 9001) Quality Management System. Lead auditor experience a plus
Strong working knowledge of quality-related tools, such as structured problem solving, FMEA’s, SPC, and DOE’s
Ability to analyze technical information and provide recommendations
Able to coordinate multiple projects supporting customer satisfaction, production efficiency, and supplied product issues resolution
Working knowledge of computer software such as Excel or Mini-tab
Ability to travel to supplier sites if necessary

Responsibilities

Lead quality-related activities and ensure Quality Management System (QMS) compliance
Assess quality systems and overall manufacturing capabilities
Assist in defining technical requirements for inspection activities and criteria, including gauging and tooling, measurement systems, and records Engineering and Incoming Inspection
Troubleshooting process issues
Interface with in-house and outside sub-contract suppliers on quality issues
Drive corrective actions to eliminate recurring supplied product deficiencies
Manage the process for timely review, disposition, and communication of root cause fix
Supports risk analysis (Failure Mode and Effects Analysis) activities
Work in team environment with Manufacturing, R&D, Purchasing and suppliers to improve quality while reducing material scrap and cost
Develop and administer technical investigation and corrective action programs to resolve recurring quality problems
21 CFR Part 820 complaint handling and reporting
CAPA and MRB processes for nonconforming products
Write standard operating procedures and work instructions in support of the QMS
Participate in verification/validation activities (process, sterilization, software) and have an understanding of general requirements associated with this process

Skills

QMS

Quality Management System

FMEA

Failure Mode and Effects Analysis

Inspection

Gauging

Tooling

Measurement Systems

Troubleshooting

Corrective Actions

Risk Analysis

Manufacturing

R&D

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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