QA Engineer (USA Only - 100% Remote)

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

NoVisa

CRM, SaaS, Customer Relationship ManagementIndustries

Requirements

Candidates should have a solid understanding of web technologies and real-world user behavior, with 3-8+ years of experience in testing/QA of user-facing behavior, depending on the level. Experience with testing web, desktop, and mobile applications, as well as APIs, is required. Familiarity with automated testing strategies, including unit and E2E testing, is beneficial. The ability to manage time effectively, communicate clearly, and collaborate within a fully distributed team is essential.

Responsibilities

The QA Engineer will work closely with cross-functional product development teams to improve product quality and reduce bugs. Responsibilities include testing features as they are built and reviewed, monitoring recently shipped code for issues, and focusing on testing user-facing behavior across web, desktop, and mobile platforms. The role also involves creating high-quality bug reports, testing against the API to identify integration issues, and contributing to the improvement of automated testing practices and team testing strategies.

Skills

Testing

Vitest

React Testing Library

Playwright

Chromatic

VRT

Manual Testing

User Behavior Testing

TypeScript

React

React Native

Websockets

WebRTC

GraphQL Subscriptions

Python

Flask

MongoDB

Postgres

Elasticsearch

Redis

REST API

GraphQL

Docker

AWS

Close

CRM platform for startups and SMBs

About Close

Close provides a customer relationship management (CRM) platform tailored for startups and small to medium-sized businesses (SMBs). The platform enhances communication and minimizes manual data entry, allowing sales representatives to work more efficiently. Close's features include a user-friendly interface and automation tools that aim to double the productivity of sales teams. Unlike many competitors, Close operates on a subscription-based model and is a bootstrapped, profitable company with a fully remote team of around 90 employees. The company prioritizes autonomy and asynchronous communication, enabling team members to work from anywhere. Close's goal is to create a desirable work environment while maintaining transparency and investing in team growth, all while focusing on productivity and quality without micromanagement.

Toronto, CanadaHeadquarters

2013Year Founded

$243.2KTotal Funding

SEEDCompany Stage

Enterprise SoftwareIndustries

51-200Employees

Benefits

PTO

Family leave

Medical, dental, & vision coverage

401k with 6% match

Company goal-based bonus

Coworking stipend

Paid 4-week sabbatical

Flexible working hours

Risks

Emerging competitors like Celestia could threaten Close's market position.

Innovative platforms like Loft may raise CRM expectations in related industries.

Diversification trends in adjacent markets may pressure Close to expand offerings.

Differentiation

Close offers a user-friendly interface focused on sales productivity and automation.

The company operates with a 100% remote team, emphasizing asynchronous communication.

Close is bootstrapped and profitable, maintaining autonomy and transparency in operations.

Upsides

Increased CRM adoption due to remote work trends benefits Close's market position.

AI-driven automation tools align with Close's focus on reducing manual data entry.

The CRM market's projected growth offers significant opportunities for Close.

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