QA Analyst at Welocalize

San Francisco, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

Bachelor's degree in Computer Science, Data Science, Linguistics, Computational Linguistics, or a related field (preferred)
Foundational understanding of machine learning, data annotation, quality assurance, and natural language processing
Ability to work in a fast-paced, collaborative environment
Excellent communication skills
Familiarity with command-line tools and interfaces
Strong analytical skills with the ability to identify patterns and anomalies
Basic knowledge of natural language processing and linguistics
Familiarity with translation or multi-lingual data sets (preferred for future projects)

Responsibilities

Update training and test model databases with new or amended synthetic textual and image data
Modify and refine machine learning data creation, annotation, and rating guidelines
Initiate model training processes using internal tools and command-line interfaces
Evaluate the performance of trained models to gauge their efficacy and readiness for deployment
Design and develop test and training datasets as per the criteria provided by the project manager and other full-time employees
Handle data efficiently, ensuring its integrity throughout the workflow
Engage in data relevance tasks, ensuring data sets are aligned with project goals
Annotate data accurately, ensuring it adheres to set guidelines
Conduct manual quality analysis of model results
Recognize error patterns and report anomalies for further investigation
Deliver detailed reports on findings, including aspects such as utterance quality, LLM evaluation, ASR bug tracking, and customer pain points to be reviewed by the User Experience Research team
Implement basic quality control measures and ensure the reliability of processed data
Utilize intermediate data analysis techniques to extract insights and inform decision-making
Arbitrate discrepancies effectively, ensuring consistent data quality
Apply basic knowledge of natural language processing and linguistics to data processing tasks
Ensure linguistic accuracy in all processed and annotated data

Skills

Machine Learning

Data Annotation

Quality Assurance

Natural Language Processing

Model Training

Command Line Interfaces

Data Management

LLM Evaluation

ASR

Welocalize

Provides AI-driven content localization services

About Welocalize

Welocalize assists businesses in enhancing customer engagement by providing localized content that meets the cultural and linguistic needs of different regions. Their AI-enabled Service Delivery Platform, OPAL, streamlines the translation and approval processes, allowing companies to reduce costs and improve efficiency. Unlike competitors, Welocalize leverages AI and automation to deliver services more effectively, resulting in better business outcomes for clients. The company's goal is to empower businesses to connect with international customers through advanced localization solutions.

New York City, New YorkHeadquarters

1997Year Founded

$33.1MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Telemedicine Benefit

Paid Sick Time

Paid Holidays

Employee Assistance Program

Mileage Reimbursement

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Voluntary Life Insurance

401(k) Retirement Plan

Risks

Competition from AI-driven tools like DeepL and Google Translate threatens market share.

Rapid AI advancements may commoditize basic translation services, pressuring differentiation.

Economic uncertainties in key industries could reduce spending on localization services.

Differentiation

Welocalize's OPAL platform uses AI to streamline translation and content adaptation processes.

The company offers specialized linguistic validation services for clinical trials and healthcare.

Welocalize's TranslationRater™ plugin for ChatGPT enhances translation quality assessment capabilities.

Upsides

Growing demand for AI-driven localization boosts Welocalize's market opportunities.

Rising interest in multilingual e-learning aligns with Welocalize's expertise.

Healthcare sector's AI integration offers new service expansion opportunities for Welocalize.

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