PY0 Performance Operations Specialist, Remote at Aledade

Arlington, Virginia, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Value-Based CareIndustries

Requirements

Bachelor’s degree in business, health administration, public policy, or other relevant fields
3+ years healthcare experience
Preferred Qualifications
Experience with Salesforce/CRM
Flexible, self-starter, and comfortable working in a rapidly changing environment
Project Management experience
Performance/Quality Improvement experience
Data analytic experience (pivot tables, Excel)
Ability to synthesize data from multiple sources to inform action plans and strategy

Responsibilities

Collaborate with PY0 Performance leadership to review metrics and escalate concerns
Analyze KPIs (PY0 performance metrics, Milestone SLA adherence) to identify trends and bottlenecks
Prepare reports with findings and solutions
Engage stakeholders to gather insights and validate data
Facilitate cross-functional meetings to brainstorm and assign ownership for improvements
Monitor progress and provide feedback for continuous improvement
Develop and update the market PY0 workflow, including the PY0 Market Playbook
Facilitate workflow integration into Salesforce/CRM
Support PY0 Performance leadership in organizing and facilitating stakeholder workgroup meetings, including developing agenda items, creating slides, and securing commitments
Facilitate collaboration between PY0 Performance leadership, Product, Business Intelligence, Practice Success, and stakeholder teams to develop tools that enhance workflow and reporting
Collaborate with Customer Success and Marketing teams to develop field-facing learning resources for PY0
Respond to inquiries regarding practice milestone blockers and launch questions, assisting Practice Transformation Specialists, Regional Medical Directors, and other market team leaders
Monitor communication channels for PY0 support needs
Serve as primary escalation contact for practices encountering launch-related challenges, troubleshooting barriers and coordinating resolutions
Contribute to the development and refinement of PY0 resources, materials, and tools
Support other duties/projects as specified

Skills

Project Management

KPI Analysis

Stakeholder Engagement

Process Improvement

Workflow Development

Salesforce

CRM

Data Analysis

Reporting

Troubleshooting

Escalation Management

Aledade

Supports independent primary care practices

About Aledade

Aledade operates in the primary care sector, focusing on supporting independent primary care practices. The company provides these practices with essential support and data to help them navigate the challenges of the changing healthcare landscape. Aledade offers personalized, on-the-ground assistance, ensuring that practices have timely access to the right data to improve the quality of care they deliver to their communities. Additionally, Aledade has developed a proprietary technology application that gives practices insights about their patients, further enhancing their care capabilities. Unlike many competitors, Aledade is dedicated to the success of independent practices, making it the largest network of its kind in the nation. The company's goal is to empower these practices to thrive and provide high-quality care through its support services and technology.

Bethesda, MarylandHeadquarters

2014Year Founded

$662MTotal Funding

SERIES_FCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Risks

Increased competition from platforms like Privia Health threatens Aledade's market share.

Integration challenges from acquiring Medical Advantage may disrupt operations in Michigan.

Rapid technological advancements require continuous updates to Aledade's technology platform.

Differentiation

Aledade partners with independent primary care physicians to create Accountable Care Organizations.

The company offers a proprietary technology platform for timely patient insights.

Aledade provides personalized, on-the-ground support to enhance care quality.

Upsides

Aledade's acquisition of Medical Advantage expands its presence in Michigan significantly.

The rise of telehealth creates new opportunities for Aledade's primary care practices.

Aledade's focus on value-based care aligns with increasing demand for ACOs.

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