Psychiatric Patient Programs Specialist (Remote)

United States

Apply with AI Apply

$136,000 – $160,000Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Mental HealthIndustries

Requirements

Candidates must possess a Master's or Doctoral degree in Nursing with a specialization in Psychiatric Mental Health (PMHNP) and hold an active, unrestricted PMHNP license. A minimum of 3 years of experience in delivering psychiatric clinical care in acute settings and 2 years of experience in managing clinical risk, patient safety, or high-acuity situations are required. Preferred qualifications include 1+ years of experience mentoring or supervising mental health clinicians, experience in a high-growth mental health tech start-up, advanced competency with Google products, a deep understanding of documentation standards and risk assessment, and the ability to work independently with attention to detail.

Responsibilities

The Psychiatric Patient Programs Specialist will serve as a clinical resource, investigator, and problem-solver, responding to safety concerns, resolving grievances, and identifying areas for improvement within the clinical escalation team. This role involves working across teams, providers, and systems to advocate for safe, high-quality care and to shape the tools and workflows that will scale this impact across the network. The specialist will also leverage their expertise to support both patients and providers, ensuring complex, high-risk psychiatric cases receive timely, compassionate, and clinically excellent support.

Skills

Psychiatric care

Clinical escalation

Patient safety

Grievance resolution

Care standards

Problem-solving

Cross-functional collaboration

Ethical decision-making

Rula

Telehealth platform for mental health services

About Rula

Rula operates in the telehealth market, focusing on mental health services. The platform helps individuals find suitable therapists by matching them based on their preferences, insurance information, and specific needs. Rula partners with major insurance carriers to offer affordable mental healthcare, making it accessible to a wider audience. The company has a network of over 8,000 licensed therapists, ensuring high-quality care through thorough background checks and clinical reviews. Clients can connect with therapists via live video sessions, providing convenience and flexibility. Rula's goal is to simplify the process of accessing mental health support and to make therapy more affordable for everyone.

Los Angeles, CaliforniaHeadquarters

2019Year Founded

$107.9MTotal Funding

SERIES_BCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Remote Work Options

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Paid Parental Leave

Mental Health Support

Home Office Stipend

Phone/Internet Stipend

Wellness Program

Risks

Increased competition from telehealth startups may erode Rula's market share.

Rapid provider network expansion could challenge consistent quality of care.

Reliance on insurance partnerships risks changes in reimbursement policies.

Differentiation

Rula offers a network of over 10,000 diverse, licensed mental health providers.

Rula's partnerships with major insurers ensure affordable care for over 120 million people.

Rula provides next-day therapy availability and 24/7 crisis support across the U.S.

Upsides

Partnership with Amino Health expands Rula's reach and patient acquisition potential.

Collaboration with Amazon enhances visibility and accessibility for mental health services.

Doug Newton's appointment as CMO strengthens clinical strategies and patient care quality.

Land your dream remote job 3x faster with AI

Try Jobo Free