PSA Product Engineer at Rockwell Automation

Bogotá, Bogota, Colombia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Industrial Automation, Manufacturing, TechnologyIndustries

Requirements

8 years of hands-on experience specializing in Salesforce and Certinia Professional Services Automation (PSA) applications
Experienced and collaborative mindset
Ability to work as an AI automation enabler
Ability to work within a SAFe Agile framework
Strong relationships with teams

Responsibilities

Lead requirement refinement sessions with partners to understand complex needs, pain points, and desired outcomes related to Certinia PSA
Translate requirements into detailed functional specifications, user stories, and acceptance criteria
Design scalable solutions within Salesforce and Certinia PSA to meet requirements, using declarative and programmatic options
Lead workshops and working sessions, translating goals into applicable Agentforce strategies, future-state workflows, and data-driven automation roadmaps
Administer and configure Salesforce and the Certinia PSA application, including managing users, profiles, roles, permissions, custom objects, fields, page layouts, workflows, validation rules, and approval processes
Provide expert-level guidance, troubleshooting, and resolution for complex issues within Salesforce and Certinia PSA, ensuring minimal disruption to business operations
Stay current with Salesforce and Certinia PSA releases, new features, and best practices, and make recommendations for their adoption
Design integration between Certinia PSA and other critical enterprise systems, including HR and IAM platforms
Create comprehensive integration documents detailing data mapping, transformation rules, API specifications, and error handling processes
Collaborate with development and integration teams to ensure seamless data flow and functionality across connected systems
Participate in SAFe Agile ceremonies, including PI Planning, Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
Collaborate with Product Owners, Scrum Masters, development teams, QA testers, and other partners to ensure agreement and delivery of features and enhancements
Advocate for a collaborative team environment, sharing knowledge and mentoring junior team members
Use written, verbal, and presentation communication to work with all audiences across all levels of the organization, ensuring clarity and understanding of complex system functionalities and project updates
Manage a backlog of requests, enhancements, and projects related to Salesforce and Certinia PSA
Work with teams (e.g., Business Segment Ops, Shared Services, Finance, HR, IT) to understand their needs, manage expectations, and ensure solutions align with broader organizational goals

Skills

Salesforce

Certinia PSA

Professional Services Automation

SAFe Agile

Agentforce

AI Automation

System Analysis

Solution Design

User Stories

Functional Specifications

Declarative Development

Programmatic Development

Rockwell Automation

Industrial automation and information technology solutions

About Rockwell Automation

Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.

Milwaukee, WisconsinHeadquarters

1903Year Founded

$39.1MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Paid Time off

Parental Leave

Caregiver Leave

Flexible Work Hours

Risks

Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.

Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.

Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.

Differentiation

Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.

The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.

Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.

Upsides

Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.

The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.

Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.

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