Residential Program Manager
Research InnovationsSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Real EstateIndustries
Requirements
- Knowledge of market conditions, competition, and pricing strategies for residential properties
- Ability to approve rents, concessions, and lease terms based on availability and leasing strategy
- Proficiency in using property software for reporting on rent rolls, occupancy, lease charges, and resident data
- Experience with financial tracking, budgeting, variance analysis, rent collection, and NOI management
- Understanding of building operating systems (e.g., elevators, boilers, central plant cooling) and preventive maintenance agreements
- Familiarity with CIM Group Standard Operating Procedures (SOP) for leases and addendums
- Capability to create social media content, manage on-site events, and respond to online inquiries
Responsibilities
- Lead the on-site team, oversee daily activities, ensure resident satisfaction, and provide high-level customer service
- Achieve budgeted financial goals, including timely rent collection, meeting monthly leasing goals, resident retention, expense/revenue management, and vendor supervision
- Annually draft a budget and business plan for review and approval, and manage to the approved budget
- Confirm building amenity pricing accuracy using competition shopping, mystery shoppers, and market research
- Work with resident services and leasing teams to ensure renewals and new leases meet approved pricing strategy
- Ensure marketing plans achieve revenue and leasing goals; review property software reporting and make recommendations
- Ensure all residential leases are executed per CIM SOP, review rent rolls/occupancy/charges monthly for accuracy, and validate lease terms without unauthorized changes
- Create and approve social media content for property events and neighborhood news; respond to questions/comments
- Track rent collection to keep delinquent balances no more than 30 days behind (unless eviction pending)
- Create and deliver annual budgets and monthly variance analysis reports; explain financial performance variances
- Ensure building systems (elevators, boilers, etc.) are on approved preventive maintenance agreements
- Stay informed on the property’s competitive market set, new developments, and redevelopments
Skills
Property Management
Leasing
Budgeting
Financial Management
Customer Service
Team Leadership
Vendor Management
Market Research
Resident Retention
Rent Collection
CIM Group
Real estate and infrastructure development and management
About CIM Group
CIM Group focuses on real estate and infrastructure, operating as an owner, operator, lender, and developer. The company targets urban areas with significant growth potential, acquiring, developing, and managing properties while also providing loans for real estate projects. Revenue is generated through property rentals, sales, and lending activities. CIM serves a variety of clients, including investors, businesses, and community organizations, and has worked on notable projects like the Dolby Theatre in Hollywood and the Tribune Tower in Chicago. What sets CIM apart from competitors is its strong commitment to community engagement, demonstrated through initiatives such as preparing meals for those with chronic illnesses and creating community gardens. The goal of CIM Group is to be the leading partner for investors and users of real assets that benefit communities.
Los Angeles, CaliforniaHeadquarters
1994Year Founded
$559.3MTotal Funding
DEBT_FINANCINGCompany Stage
Government & Public Sector, Real EstateIndustries
1,001-5,000Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
Bereavement Leave
Hybrid Work Options
401(k) Retirement Plan
401(k) Company Match
Paid Parental Leave
Professional Development Budget
Wellness Program
Volunteer Time Off
Risks
Rising interest rates could impact CIM's real estate financing costs.
Remote work trends may reduce demand for CIM's commercial office spaces.
Stricter environmental regulations could increase compliance costs for CIM.
Differentiation
CIM Group focuses on community impact through real estate and infrastructure projects.
The company integrates ESG initiatives into its investment and development strategies.
CIM's diverse expertise spans from due diligence to asset disposition.
Upsides
CIM benefits from increased demand for mixed-use developments in urban areas.
The trend towards sustainable building practices aligns with CIM's ESG focus.
CIM's integration of smart technology attracts tenants and buyers.
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