Project Specialist, Merchandise at Dollar Tree

Chesapeake, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, MerchandisingIndustries

Requirements

Office work environment, 40+ work hours per week
Demonstrates a cheerful outlook towards working in a team environment and willingness to "roll up sleeves" to get the job done
Possesses an outlook that does not reflect a “That’s not part of my job” attitude
Balances quality and thoroughness with timeliness and speed
Applies job knowledge effectively and demonstrates confidence in making routine decisions
Organizes work and prioritizes projects; seeks help when necessary
Understands and responds to both routine and unfamiliar directions and requests
Accurately establishes and maintains information with 100% accuracy
Successfully meets and exceeds customers’ expectations by delivering superior customer service
Ability to work independently
Ability to multi-task while maintaining focus and composure
Ability to be flexible and work outside of normal business hours as needed
Education: B.A. or B.S. in business-related field preferred or equivalent work history
Experience: 2-3 years in Retail Stores or Merchandising
Computer Skills: Proficient in Microsoft Office Suite; SQL development skills; ability to quickly learn new systems and business tools
Job Related Skills: Proven history in priority setting and managing multiple tasks, strong written and communication skills, high attention to detail, strong work ethic

Responsibilities

Lead project planning and execution for merchandising initiatives using standardized project management methodologies and tools
Develop and sustain strong relationships with merchandise suppliers and service providers, fostering accountability, transparency, and continuous improvement
Collaborate with Category Managers and cross-functional teams (Store Operations, Marketing, Visual Merchandising, Purchasing, Transportation, etc.) to define and validate project scope, deliverables, and timelines
Create and manage detailed project schedules, budgets, and resource plans; monitor progress and proactively address risks or delays ensuring on-time completion
Coordinate SOW approvals from all required stakeholders (GMM/VP, Category Manager, DVP Merchandise Initiatives, and Merchandise Supplier) prior to implementation
Ensure operational readiness by confirming that all supporting materials (planograms, signage, fixtures, labels, etc.) are aligned with project timelines
Track and report project performance, including hours worked, rebate volumes, completion rates, and issue resolution metrics; analyze data for continuous improvement opportunities
Facilitate clear, consistent communication across departments—providing regular updates, executive summaries, and escalation support as needed
Oversee invoice accuracy and payment processing, coordinating with internal billing and alerting stakeholders to outstanding payments or discrepancies
Provide post-implementation support, ensuring adherence to project standards and managing ad-hoc initiatives as assigned
Champion customer service excellence, ensuring all initiatives reflect Family Dollar’s store-centric values and operational integrity
Oversee vendor partner relationships and drive successful execution of merchandising and corporate initiatives, managing the end-to-end process for vendor engagement—define project scopes, finalize timelines, secure approvals, and ensure seamless execution in alignment with operational standards
Maintain store-centric excellence by ensuring third-party merchandising services are delivered on time, within scope, and with minimal disruption to store operations and customer experience

Skills

Project Management

Vendor Management

Stakeholder Management

Budget Management

Risk Management

Cross-functional Collaboration

Timeline Management

SOW Coordination

Data Analysis

Reporting

Communication

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters

1986Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees