Project & Delivery Specialist at IQVIA

Nottingham, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PharmaceuticalIndustries

Requirements

Bachelor's Degree required
Five (5) years related work experience required
Pharmaceutical experience preferred
Strong project management skills, with the ability to manage multiple projects at the same time
Ability to communicate effectively with various levels in the organization (written and oral) - both with clients and internally
Demonstrate strong customer service skills
Demonstrate problem solving and analytical skills
Curiosity and appetite to learn
Proficient in MSOffice suite of applications
An understanding of digital communication and customer engagement strategies is a plus

Responsibilities

Together with the sales specialist, define the project scope in accordance with the client's requirements and provide a quote for project execution
Execute the dissemination campaign, liaising with vendors (printers, publishers, etc.)
Ensure contract fulfilment to specifications of basic and routine reports for defined customers
Review client data requirements with the appropriate internal resource to ensure that deliverables meet the customer's specifications, including timeliness and quality
Research, analyse and respond to client inquiries that are routine in nature (e.g., identifying the audience number using IQVIA proprietary HCP database, inform on channel availability)
Liaise with other IQVIA team and third-party vendors for both quote definition and project execution
Act as the central point of contact for the client and coordinate all aspects of the project delivery: liaising with third party vendors, coordinating the various aspects of the projects (dissemination sequence, channel-mix, etc.)
Manage all aspects of the project delivery, from kick-off to project final steps: adhere to Project Management best practices and key principles (Project plan, Change log, minutes of meetings, issue & risk log, update report); follow SOPs and agreed ways of working to ensure consistency across the team and easy hand-over
Manage a wide range of projects, from simple single channel execution to multi-channels and multi-wave communication implementation campaigns
Liaise with vendors/partners to ensure that the project is executed in a timely manner: understand respective vendors specific requirements and timelines; involve vendors in client discussions ONLY as and when required
Manage client expectations, and ensure the delivery of business services, products, and solutions
Handle client communications around project delivery – day-to-day client contact, provide regular project updates (frequency agreed with the client)
Responsible for client notifications and updates on marketing projects
Provide support to the Marketing Service Sales Team to prepare quotes: liaise with vendors to obtain quotes and provide consolidated pricing to the sales team
When needed, attend client BD meetings to provide input and expertise
Follow agreed processes and ways of working, to ensure consistency of execution across the team: project delivery processes and SOPs, PSA, timely completion of mandatory training

Skills

Project Management

Client Liaison

Vendor Management

Contract Fulfilment

Data Analysis

SOP Compliance

Risk Management

Stakeholder Coordination

Dissemination Campaigns

HCP Database

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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