Project Coordinator (Product Services) (Hybrid) at KnowBe4

Clearwater, Florida, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, TechnologyIndustries

Requirements

1+ years of project coordination or cross-functional collaboration experience in technology organizations with proven track record of streamlining workflows and enhancing team productivity across diverse content creation environments
Strong organizational foundation with natural ability to identify process gaps and implement solutions
Expertise in project management principles with ability to create engaging, practical coordination systems that drive behavioral change and operational efficiency
Outstanding written and verbal communication skills with meticulous attention to detail - pride in error-free presentations, meeting notes, and public-facing communications
Data-driven approach to identifying coordination needs, measuring process effectiveness, and continuously improving collaboration outcomes through team feedback and performance metrics
Executive Support (implied from context)

Responsibilities

Design and facilitate high-impact coordination systems, unified tracking platforms, and workflow optimization initiatives that contribute to content delivery success and cross-team performance acceleration
Create compelling slide decks, comprehensive meeting notes, detailed action item tracking, and status updates that drive accountability and maintain project momentum
Conduct compelling workflow assessments, process optimizations, and practical handoff procedures that identify bottlenecks and create targeted improvement plans for content production teams
Analyze coordination effectiveness through data-driven insights, collaborating cross-functionally to innovate and optimize existing processes based on team needs and delivery feedback
Serve as primary coordination contact, working closely with Product Writing, Creative Content, Analytics, Community, and Localization teams to align deliverables with organizational goals and product release dynamics

Skills

Project Management

Workflow Optimization

Project Tracking

Cross-Functional Collaboration

Process Design

Content Delivery

Operational Excellence

Team Coordination

KnowBe4

Security awareness training and phishing simulations

About KnowBe4

KnowBe4 provides security awareness training and simulated phishing exercises to help organizations combat social engineering threats. Their platform is designed to be easy to use and can be quickly implemented, allowing IT professionals to deploy training programs faster than many competitors. The service includes a variety of training modules and phishing simulations that are accessible through a subscription model. A dedicated Customer Success team supports clients during the onboarding process, ensuring a smooth transition without requiring extra consulting time. The main goal of KnowBe4 is to enhance the security posture of businesses by educating employees about potential cyber threats.

Clearwater, FloridaHeadquarters

2010Year Founded

$390.1MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program

Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly

Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave

Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year

Remote Work Options

Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group

On-site Life Coach

Risks

Emerging cybersecurity firms with similar AI-driven solutions may erode KnowBe4's market share.

Rapid evolution of AI-generated phishing attacks may outpace KnowBe4's defense capabilities.

Economic downturns could challenge subscription-based revenue models due to budget cuts.

Differentiation

KnowBe4 offers the world's largest security awareness training and simulated phishing platform.

The platform is user-friendly, intuitive, and scalable for busy IT professionals.

KnowBe4's rapid deployment is often twice as fast as competitors' solutions.

Upsides

Increased demand for cybersecurity training due to remote and hybrid work environments.

Growing interest in gamified learning enhances engagement in security awareness programs.

AI integration in cybersecurity tools predicts and prevents phishing attacks effectively.

Land your dream remote job 3x faster with AI

Try Jobo Free