Product Operations Specialist - Automation

Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, Biotechnology, Small Business ServicesIndustries

Requirements

The ideal candidate has 1-2 years of experience in Product Operations, Data Operations, QA, or DevOps, with a focus on tooling and workflow optimization. A strong understanding of product management workflows, cross-functional coordination, and stakeholder engagement is necessary. Familiarity with automation platforms is also required.

Responsibilities

The Product Operations Specialist - Automation will optimize workflows, manage tooling, and configure AI-enabled automation to help R&D deliver value faster. This role involves collaborating with product teams to identify process gaps and design improvements, promoting asynchronous collaboration through documentation and training, and supporting the R&D tech stack by tracking tool usage and performance. Responsibilities also include researching and assessing AI/ML tools and platforms, prototyping and configuring internal workflows using AI tools and automation platforms, and tracking AI tool adoption and performance across R&D.

Skills

Automation

Workflow Optimization

Tool Management

AI Configuration

Product Operations

Process Streamlining

Cross-functional Alignment

Product Management

Design

Engineering

Jobber

SaaS platform for home service management

About Jobber

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Edmonton, CanadaHeadquarters

2011Year Founded

$180.7MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Parental Leave

Professional Development Budget

Wellness Program

Risks

Increased competition from AI-driven platforms may reduce Jobber's market share.

Economic fluctuations could impact small businesses' ability to afford Jobber's services.

Integration issues with third-party services may lead to customer dissatisfaction.

Differentiation

Jobber offers a comprehensive SaaS platform for home service businesses.

The platform integrates AI tools like Jobber Copilot for enhanced decision-making.

Jobber's subscription model includes features like quoting, scheduling, and invoicing.

Upsides

Jobber's AI-powered Copilot enhances business strategies and operations.

The partnership with Stripe offers embedded financial services for better cash flow management.

Jobber's new marketing tools help businesses grow through online reviews and campaigns.

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