Product Operations Manager - US (Remote) at Luxury Presence

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, TechnologyIndustries

Requirements

2+ years in Product Operations, 5+ years professional experience in related roles
Applied AI/automation to research ops, process workflows, or tooling
Demonstrated experience launching and scaling research operations in a dynamic environment
Deep familiarity with (or ability to quickly master) modern product + research tools (Pendo, Mixpanel, Dovetail, FullStory, Looker, etc.)
Strong data fluency — comfortable interpreting metrics, defining KPIs, writing queries or specs
Excellent communication, stakeholder management, and influence skills
A bias toward action — prototype, ship, iterate
Experience working remotely and asynchronously

Responsibilities

Streamline the user research pipeline: audit current workflows, remove bottlenecks, design scalable ops (recruiting participants, research scheduling, synthesis, insight distribution)
Be the tooling architect: own requirements, evaluation, and rollout of tools like Pendo, Mixpanel, Dovetail, or alternatives; ensure the right mix of tooling across usage, experimentation, user feedback, and research
Define the “what and why” for the Product Intelligence roadmap: act as the bridge between analytics, product, and ops — prioritize features, translate stakeholder needs, and champion impact
Process & systems design for cross-functional velocity: build frameworks and operations that reduce friction between Product, Marketing, CS, Design, etc.; ensure launches are smoother, feedback loops are tight, responsibilities are clear
Hands-on execution & prototyping: use AI tools, automation, scripts, dashboards, etc., to prototype new processes or tooling; comfortable rolling up sleeves
Change champion: evangelize new tooling and processes, drive adoption, document best practices, and coach teams on new workflows and methodologies
Measure & iterate: define metrics for ops effectiveness (e.g. time-to-insight, launch quality, research throughput) and continuously iterate systems

Skills

Pendo

Mixpanel

Dovetail

User Research

Product Analytics

Workflow Optimization

Tool Evaluation

Roadmap Prioritization

Systems Design

Stakeholder Management

Luxury Presence

Digital marketing platform for real estate agents

About Luxury Presence

Luxury Presence provides a digital platform tailored for real estate agents and teams, focusing on digital marketing solutions to help them attract and convert buyers and sellers. The platform offers services such as high-converting marketing campaigns, visually appealing client presentations, and tools to enhance social media engagement. It serves individual agents, teams, and brokerages, with over 9,000 users, including many top agents from the Wall Street Journal's Top 100 list. Luxury Presence stands out from competitors by utilizing AI-powered tools and a user-friendly interface, making it easier for real estate professionals to embrace digital marketing. The company's goal is to modernize the real estate industry by increasing lead generation and client acquisition through effective digital strategies.

Austin, TexasHeadquarters

2016Year Founded

$49.1MTotal Funding

SERIES_BCompany Stage

AI & Machine Learning, Real EstateIndustries

501-1,000Employees

Benefits

Remote-first company

Comprehensive health insurance plans

Generous parental and family leave

Collaborative retreats and offsite events

Employee resource groups

Risks

Emerging proptech startups with similar solutions could dilute Luxury Presence's market share.

Economic downturns may reduce spending on marketing tools, impacting subscription revenue.

Rapid technological advancements may outpace Luxury Presence's feature integration capabilities.

Differentiation

Luxury Presence offers AI-powered tools for real estate marketing and lead generation.

The platform is trusted by over 9,000 agents, including top Wall Street Journal agents.

Luxury Presence provides a user-friendly interface for easy adoption of digital marketing.

Upsides

Luxury Presence won the 2024 Inman AI Award for best AI-powered platform.

The company raised $19.2M in Series B-1 funding to accelerate product development.

Presence Copilot, an AI-powered mobile platform, enhances agent efficiency and client experience.

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