Product Operations Manager at Abridge

San Francisco, California, United States

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$150,000 – $170,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Healthtech, AIIndustries

Requirements

3-5+ years in consulting, strategy & operations, product ops, investing, or similar roles
Analytical thinker who approaches problems from first principles and can design product operating systems that fit the context, not just apply playbooks
Skilled at driving alignment across stakeholders, distilling complexity, and communicating with clarity
High EQ and ability to influence without authority, earning trust from PMs, engineers, GTM leaders, and executives alike
Bias to action and comfort with ambiguity: comfortable building the system as running it until it sticks
Ability to work hybrid with a minimum of 3 days weekly in the San Francisco office

Responsibilities

Maintain the product org’s single sources of truth, including living roadmap, goals, and feedback tracking
Build a product operating system that stays ahead of the curve, anticipating needs before they surface
Facilitate quarterly roadmap reviews, collecting cross-functional inputs and prepping for cross-functional reviews
Cascade product updates across the company (e.g., newsletters, All Hands), ensuring clarity and consistency
Own the release process end-to-end, including readiness criteria, beta programs, commitments, and launch playbooks
Partner with Marketing and Success to deliver enablement (training, FAQs, release notes, demos)
Facilitate ongoing product metrics reviews with Product, Data Science, and GTM leaders
Build and maintain an internal knowledge base for product/GTM teams
Centralize, prioritize, and tag customer feedback, route it to the right PMs, and ensure inputs are reviewed in roadmap forums
Track dependencies and surface risks early, with recommended options for resolution
Build onboarding materials for new PMs and accelerate their time to impact

Skills

Product Roadmap Management

Cross-Functional Alignment

Launch Coordination

Stakeholder Communication

Enablement

Planning

Operations

Abridge

AI platform for clinical documentation automation

About Abridge

Abridge provides a platform that changes how medical conversations are documented in healthcare settings. Its main product allows healthcare providers to record patient visits, which are then transformed into organized clinical documents. This helps doctors and other healthcare professionals save time on paperwork, allowing them to concentrate more on caring for their patients. Abridge stands out from its competitors by focusing specifically on the needs of healthcare providers, payers, and pharmaceutical companies, offering a solution that improves both documentation efficiency and patient outcomes. The goal of Abridge is to enhance the quality of patient care while making the documentation process easier for healthcare professionals.

Pittsburgh, PennsylvaniaHeadquarters

2018Year Founded

$201.8MTotal Funding

SERIES_CCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Equity

Flexible Spending (FSA) & Health Savings (HSA) Accounts

Learning and Development budget

401k Plan

Paid Parental Leave

Flexible working hours

Home Office Budget

Sabbatical Leave

Risks

Rapid expansion may strain Abridge's resources and affect service quality.

Integration challenges with EHR systems could disrupt workflows and data consistency.

Data privacy concerns in AI applications may lead to regulatory scrutiny.

Differentiation

Abridge transforms medical conversations into actionable clinical documentation using AI.

The platform supports over 28 languages and 50+ medical specialties.

Abridge's integration with EMR systems enhances clinician efficiency and patient care.

Upsides

Abridge's partnership with Mayo Clinic expands its reach to over 1 million patients.

The $150 million Series C funding accelerates AI technology development and integration.

Abridge's multilingual capabilities improve communication in diverse patient populations.

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