Product Operations Manager at Abridge

San Francisco, California, United States

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$150,000 – $170,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Healthtech, AIIndustries

Requirements

3-5+ years in consulting, strategy & operations, product ops, investing, or similar roles
Analytical thinker who approaches problems from first principles and can design product operating systems that fit the context, not just apply playbooks
Skilled at driving alignment across stakeholders, distilling complexity, and communicating with clarity
High EQ and ability to influence without authority, earning trust from PMs, engineers, GTM leaders, and executives alike
Bias to action and comfort with ambiguity: comfortable building the system as running it until it sticks
Ability to work hybrid with a minimum of 3 days weekly in the San Francisco office

Responsibilities

Maintain the product org’s single sources of truth, including living roadmap, goals, and feedback tracking
Build a product operating system that stays ahead of the curve, anticipating needs before they surface
Facilitate quarterly roadmap reviews, collecting cross-functional inputs and prepping for cross-functional reviews
Cascade product updates across the company (e.g., newsletters, All Hands), ensuring clarity and consistency
Own the release process end-to-end, including readiness criteria, beta programs, commitments, and launch playbooks
Partner with Marketing and Success to deliver enablement (training, FAQs, release notes, demos)
Facilitate ongoing product metrics reviews with Product, Data Science, and GTM leaders
Build and maintain an internal knowledge base for product/GTM teams
Centralize, prioritize, and tag customer feedback, route it to the right PMs, and ensure inputs are reviewed in roadmap forums
Track dependencies and surface risks early, with recommended options for resolution
Build onboarding materials for new PMs and accelerate their time to impact

Skills

Key technologies and capabilities for this role

Product Roadmap ManagementCross-Functional AlignmentLaunch CoordinationStakeholder CommunicationEnablementPlanningOperations

Questions & Answers

Common questions about this position

What is the salary range for the Product Operations Manager position?

The salary range is $150K - $170K.

Is this role remote or hybrid, and where are the offices located?

The role is hybrid. Offices are located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.

What key skills or qualities are needed for this Product Operations Manager role?

The role requires a structured thinker with GSD energy who loves building the operating system of a world-class product org, hands-on experience driving clarity and execution, and skills in planning, alignment, launch operations, and knowledge management.

What is the company culture like at Abridge?

Abridge has a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense, with a focus on responsible AI deployment in healthcare.

What makes a strong candidate for this Product Operations Manager role?

Strong candidates are structured thinkers with GSD energy who excel at building operating systems, driving clarity and execution for product teams, and handling planning, launches, and cross-functional alignment in a fast-scaling environment.

Abridge

AI platform for clinical documentation automation

About Abridge

Abridge provides a platform that changes how medical conversations are documented in healthcare settings. Its main product allows healthcare providers to record patient visits, which are then transformed into organized clinical documents. This helps doctors and other healthcare professionals save time on paperwork, allowing them to concentrate more on caring for their patients. Abridge stands out from its competitors by focusing specifically on the needs of healthcare providers, payers, and pharmaceutical companies, offering a solution that improves both documentation efficiency and patient outcomes. The goal of Abridge is to enhance the quality of patient care while making the documentation process easier for healthcare professionals.

Pittsburgh, PennsylvaniaHeadquarters

2018Year Founded

$201.8MTotal Funding

SERIES_CCompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees