[Remote] Product Manager - Vertically Integrated Utilities at Kraken

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Utilities, EnergyIndustries

Requirements

2+ years of product management experience in enterprise software (strong preference for utility industry experience)
Systems thinker who can connect customer experience, data, and operational workflows into coherent, scalable products
Proven experience leading cross-functional teams, including engineering, UX, and data science
Adaptable and thrives in a dynamic environment, capable of high-level strategy and hands-on execution
Strong analytical skills, with ability to define and track key success metrics
Excellent communication and stakeholder management, balancing technical and business needs
Comfort engaging with clients during sales, discovery, and delivery
Passion for customer experience, with strong focus on usability, efficiency, and empathy

Responsibilities

Define and own the vision, strategy, and roadmap for assigned products within the Vertically Integrated product group
Partner with utilities, client delivery, and internal product teams to identify key needs and prioritize impactful solutions
Translate insights from real-world utilities into clear product outcomes and measurable success metrics
Develop, prioritize, and execute product roadmap, ensuring delivery of required outcomes within agreed timelines while building flexible experiences in the core application
Work closely with engineering to build, test, and refine products
Drive a best-in-class user experience
Collaborate across sales, delivery, product, and engineering teams to deliver client outcomes and business value

Skills

Key technologies and capabilities for this role

Product ManagementProduct RoadmapProduct StrategyUser ExperienceEnterprise SoftwareSystems ThinkingStakeholder CollaborationCustomer Insights

Questions & Answers

Common questions about this position

What benefits are offered for this role?

Kraken offers great medical, dental, and vision insurance options including FSAs, paid time off, 401(k) plan with employer match, and parental leave for biological, adoptive, and foster parents.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What experience and skills are required for this Product Manager role?

Candidates need 2+ years of product management experience in enterprise software, preferably in the utility industry, proven experience leading cross-functional teams including engineering, UX, and data science, strong analytical skills, and excellent communication.

What is the company culture like at Kraken?

Kraken fosters a dynamic, adaptable environment focused on innovation in sustainable energy, with trust in employees to manage their time, collaboration across teams, and a passion for customer experience and making a positive impact.

What makes a strong candidate for this Product Manager position?

A strong candidate has utility industry experience, systems thinking to connect customer needs with scalable products, proven cross-functional leadership, analytical skills for metrics, and comfort engaging clients with excellent communication.

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$108.5MTotal Funding

SERIES_CCompany Stage

Crypto & Web3, Financial ServicesIndustries

501-1,000Employees

Benefits

Competitive salary and equity plan

401k contribution plan

Vacation & Generous PTO

Paid Tranings

Risks

Increased competition from Binance and Coinbase could impact Kraken's market share.

Regulatory scrutiny in the EU may raise Kraken's compliance costs.

The volatility of cryptocurrency prices can affect Kraken's revenue from transaction fees.

Differentiation

Kraken offers both spot and futures trading for over 40 digital assets.

The platform provides advanced charting tools for professional traders and technical analysts.

Kraken's 24/7 global support ensures assistance for users at any time.

Upsides

Kraken's acquisition of Staked enhances its staking services for consumers and institutions.

Sponsorship deals with major soccer clubs boost Kraken's visibility and brand recognition.

The rise of crypto derivatives attracts advanced traders to Kraken's sophisticated tools.

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