Product Manager, Otter - Los Angeles at Otter

Los Angeles, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Technology, Restaurant TechnologyIndustries

Requirements

5+ years of experience in product management or equivalent roles
Experience shipping and scaling consumer-facing products with measurable business impact
Strong UX instincts and empathy for both diners and operators
Strong cross-functional leadership: ability to drive alignment across engineering, design, GTM, and operations
Data-driven decision maker with SQL skills; comfortable with both structured and messy data
Based in Los Angeles office (in-office role five days a week)

Responsibilities

Build the most effective direct ordering platform, enabling restaurants to drive more sales, efficiency, and brand value without added cost
Lead the roadmap across Website Builder & SEO, Kiosk & QR, Catering, and Online/Mobile Ordering
Design seamless, integrated experiences that connect with Otter POS, KDS, analytics, and marketing – giving operators a single, unified platform
Develop fast, intuitive onboarding and enablement flows so restaurants can see value from day one
Identify differentiators like multi-store ordering and flexible kiosk/QR experiences that expand Otter’s reach and defensibility
Partner with engineering, design, GTM, and operations to deliver reliable, scalable products that drive measurable outcomes for restaurants and diners alike

Skills

Product Management

UX Design

SEO

Website Builder

Kiosk

QR Codes

Catering

Online Ordering

Mobile Ordering

POS Integration

KDS

Analytics

Roadmap Planning

Cross-functional Leadership

Otter

Connects parents with vetted babysitters

About Otter

Otter connects parents with qualified babysitters through its online platform, focusing on the childcare industry. The service stands out due to its thorough vetting process for sitters, which includes skills tests, reference checks, and interviews, along with mandatory background checks for both parents and sitters to ensure safety. Parents can book a sitter on short notice, sometimes as little as two hours, making it a convenient option for last-minute childcare needs. The company earns revenue by charging a fee for each booking, which is shared with the sitters, providing them with a flexible income opportunity. With significant backing from prominent venture capital firms, Otter aims to address the demand for reliable childcare services while ensuring a safe environment for families.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$30MTotal Funding

SERIES_ACompany Stage

Social Impact, Consumer GoodsIndustries

1-10Employees

Risks

Increased competition from new platforms offering similar services at lower fees.

Changes in local regulations could increase operational costs and complicate compliance.

Rising concerns about data privacy and security could decrease user trust.

Differentiation

Otter offers a rigorous vetting process for sitters, ensuring safety and reliability.

The platform allows parents to book childcare with as little as two hours' notice.

Otter connects parents with local stay-at-home parents, fostering community-based childcare.

Upsides

Increased demand for flexible childcare solutions due to remote work trends.

Growing interest in last-minute booking options for childcare services.

Venture capital interest indicates strong growth potential for tech-enabled childcare solutions.

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