Product Manager - IT Operations (Remote, IND) at Crowdstrike

Maharashtra, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, TechnologyIndustries

Requirements

3 to 5 years of experience in technical product management, with a focus on IT platforms and internal applications
Mandatory Education: IIM's
Strong background in platform/application lifecycle management and stakeholder engagement
Proven ability to work closely with IT delivery teams in an Agile environment
Experience defining and tracking KPIs tied to platform performance, availability, and satisfaction
Excel

Responsibilities

Own the full lifecycle of the Delivery Team, including vision, planning, roadmap, delivery, and continuous improvement
Collaborate with business stakeholders to gather requirements and translate them into actionable product features
Prioritize user experience, scalability, reliability, and security in all decisions
Monitor metrics/KPIs for the respective Delivery Team
Partner with IT delivery managers and technical leads to ensure effective backlog management and sprint planning
Coordinate releases, enhancements, and incident resolution with cross-functional teams
Ensure platforms meet performance expectations and service level agreements (SLAs)
Maintain high-quality documentation and runbook standards in collaboration with delivery teams
Act as the primary interface between the IT Product team and business stakeholders
Conduct enablement sessions and drive platform adoption across business units
Gather feedback continuously and integrate it into roadmap planning and prioritization
Champion self-service, automation, and platform usability improvements
Define, measure, and report KPIs that reflect platform success and user value
Align product outcomes with organizational OKRs and support tracking through tools like WorkBoard
Drive Quarterly Planning, Monthly Business Reviews (MBRs), and progress scorecards
Build a data-informed product culture within IT Operations

Skills

Product Management

Product Ownership

Roadmap Planning

Stakeholder Collaboration

Agile Delivery

IT Operations

Platform Management

User Experience

Scalability

Reliability

Lifecycle Management

Requirements Gathering

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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