Product Manager Growth, Otter - San Francisco at Otter

San Francisco, California, United States

Otter Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Food Technology, SaaS, RestaurantsIndustries

Requirements

  • 5+ years of product management or relevant experience
  • Proven track record of building and scaling growth-focused product experiences
  • Strong quantitative skills: comfortable with SQL, experimentation, and growth modeling
  • Creative problem solver with a bias toward fast learning and iteration
  • Excellent communicator who can align GTM, data, and product teams around a shared growth roadmap
  • Bonus: experience in SaaS, marketplaces, or restaurant/commerce technology
  • Based in San Francisco office (in-office role five days a week)

Responsibilities

  • Design and run experiments to improve funnel efficiency, reduce CAC, and increase conversion from lead → customer → expansion
  • Build features and flows that generate organic growth
  • Drive monetization through pricing experiments, upsell opportunities, and CRM-driven campaigns that expand LTV
  • Partner with Marketing, Sales, and Data Science to enrich leads, improve attribution, and optimize channels
  • Define and track success metrics – CAC, LTV, conversion rates, activation velocity, and self-serve revenue
  • Work cross-functionally with engineering, design, and GTM to ship fast, learn quickly, and scale what works
  • Own the roadmap for how Otter grows through the product itself, focused on building a self-serve growth engine that improves acquisition, activation, monetization, and retention

Skills

Key technologies and capabilities for this role

Product ManagementProduct-Led GrowthPLGSQLExperimentationGrowth ModelingA/B TestingFunnel OptimizationPricing StrategyUpsellCRMMetricsCACLTVCross-functional Collaboration

Questions & Answers

Common questions about this position

Is this role remote or in-office?

This is an in-office role based in the San Francisco office, requiring presence five days a week.

What experience is required for this Product Manager role?

Candidates need 5+ years of product management or relevant experience, with a proven track record of building and scaling growth-focused product experiences.

What skills are essential for this position?

Strong quantitative skills including comfort with SQL, experimentation, and growth modeling are required, along with creative problem-solving, a bias toward fast learning and iteration, and excellent communication to align teams.

What is the company culture like at Otter?

Otter offers a collaborative environment where you'll work closely with talented colleagues across teams, with support and guidance to grow your career.

What makes a strong candidate for this role?

A strong candidate has 5+ years in product management with proven growth experience, strong quantitative skills like SQL and experimentation, and bonus points for SaaS, marketplaces, or restaurant tech background.

Otter

Connects parents with vetted babysitters

About Otter

Otter connects parents with qualified babysitters through its online platform, focusing on the childcare industry. The service stands out due to its thorough vetting process for sitters, which includes skills tests, reference checks, and interviews, along with mandatory background checks for both parents and sitters to ensure safety. Parents can book a sitter on short notice, sometimes as little as two hours, making it a convenient option for last-minute childcare needs. The company earns revenue by charging a fee for each booking, which is shared with the sitters, providing them with a flexible income opportunity. With significant backing from prominent venture capital firms, Otter aims to address the demand for reliable childcare services while ensuring a safe environment for families.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$30MTotal Funding
SERIES_ACompany Stage
Social Impact, Consumer GoodsIndustries
1-10Employees

Risks

Increased competition from new platforms offering similar services at lower fees.
Changes in local regulations could increase operational costs and complicate compliance.
Rising concerns about data privacy and security could decrease user trust.

Differentiation

Otter offers a rigorous vetting process for sitters, ensuring safety and reliability.
The platform allows parents to book childcare with as little as two hours' notice.
Otter connects parents with local stay-at-home parents, fostering community-based childcare.

Upsides

Increased demand for flexible childcare solutions due to remote work trends.
Growing interest in last-minute booking options for childcare services.
Venture capital interest indicates strong growth potential for tech-enabled childcare solutions.

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