Product Manager Growth, Otter - San Francisco at Otter

San Francisco, California, United States

Otter Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Food Technology, SaaS, RestaurantsIndustries

Requirements

  • 5+ years of product management or relevant experience
  • Proven track record of building and scaling growth-focused product experiences
  • Strong quantitative skills: comfortable with SQL, experimentation, and growth modeling
  • Creative problem solver with a bias toward fast learning and iteration
  • Excellent communicator who can align GTM, data, and product teams around a shared growth roadmap
  • Bonus: experience in SaaS, marketplaces, or restaurant/commerce technology
  • Based in San Francisco office (in-office role five days a week)

Responsibilities

  • Design and run experiments to improve funnel efficiency, reduce CAC, and increase conversion from lead → customer → expansion
  • Build features and flows that generate organic growth
  • Drive monetization through pricing experiments, upsell opportunities, and CRM-driven campaigns that expand LTV
  • Partner with Marketing, Sales, and Data Science to enrich leads, improve attribution, and optimize channels
  • Define and track success metrics – CAC, LTV, conversion rates, activation velocity, and self-serve revenue
  • Work cross-functionally with engineering, design, and GTM to ship fast, learn quickly, and scale what works
  • Own the roadmap for how Otter grows through the product itself, focused on building a self-serve growth engine that improves acquisition, activation, monetization, and retention

Skills

Product Management
Product-Led Growth
PLG
SQL
Experimentation
Growth Modeling
A/B Testing
Funnel Optimization
Pricing Strategy
Upsell
CRM
Metrics
CAC
LTV
Cross-functional Collaboration

Otter

Connects parents with vetted babysitters

About Otter

Otter connects parents with qualified babysitters through its online platform, focusing on the childcare industry. The service stands out due to its thorough vetting process for sitters, which includes skills tests, reference checks, and interviews, along with mandatory background checks for both parents and sitters to ensure safety. Parents can book a sitter on short notice, sometimes as little as two hours, making it a convenient option for last-minute childcare needs. The company earns revenue by charging a fee for each booking, which is shared with the sitters, providing them with a flexible income opportunity. With significant backing from prominent venture capital firms, Otter aims to address the demand for reliable childcare services while ensuring a safe environment for families.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$30MTotal Funding
SERIES_ACompany Stage
Social Impact, Consumer GoodsIndustries
1-10Employees

Risks

Increased competition from new platforms offering similar services at lower fees.
Changes in local regulations could increase operational costs and complicate compliance.
Rising concerns about data privacy and security could decrease user trust.

Differentiation

Otter offers a rigorous vetting process for sitters, ensuring safety and reliability.
The platform allows parents to book childcare with as little as two hours' notice.
Otter connects parents with local stay-at-home parents, fostering community-based childcare.

Upsides

Increased demand for flexible childcare solutions due to remote work trends.
Growing interest in last-minute booking options for childcare services.
Venture capital interest indicates strong growth potential for tech-enabled childcare solutions.

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