Mural

Product Manager, Enterprise Admin

United States

$140,000 – $170,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Collaboration, SaaSIndustries

Position Overview

  • Location Type: (Not specified)
  • Employment Type: Full-Time
  • Salary: $140,000 - $170,000 + bonus + benefits (Base salary range)

About the Team: The team delivers critical admin controls and features, helping drive acquisition and expansion of Mural in the Enterprise customer base. You’ll work with Engineers, Designers, and the team’s EM (Engineering Manager) who will serve as your Engineering partner.

Your Mission: As the dedicated owner of Mural's enterprise admin capabilities, you’ll play a crucial role in our company’s growth strategy. Your work will directly impact our ability to compete and win in enterprise deals, while ensuring our platform meets the highest standards of user-friendly and scalable administration that our customers demand. Join us in shaping the future of enterprise collaboration while working with cutting-edge security technologies and driving meaningful business impact.

Responsibilities

  • Own and drive the product strategy for Mural's enterprise administration features, from conception through delivery.
  • Partner with enterprise customers to deeply understand their requirements around buying, configuring, and managing their Mural instance, and translate them into compelling product solutions.
  • Lead the development and execution of our enterprise admin area of the product to provide admins an intuitive, modern, seamless administration experience, enabling them to configure and scale Mural for their orgs as they need.
  • Collaborate with Sales, Customer Success, and Security teams to identify and prioritize enterprise-critical features.
  • Drive competitive analysis in the enterprise collaboration space.
  • Own internal and external communication strategies for security features.
  • Measure and communicate the business impact of security investments.

Requirements

  • 4+ years of product management experience, with significant focus on Enterprise SaaS software.
  • Comfortable engaging with end-users, conducting user research, and intelligently integrating findings into your work.
  • Ability to maintain a high degree of visibility into ongoing product opportunities, while collaborating closely with customers and go-to-market teams.
  • Track record of delivering admin capabilities that drive enterprise adoption and fuel user growth.
  • Proven track record of success in working with engineers, designers, and QA to deliver great products.
  • Excellence in stakeholder management and cross-functional leadership.
  • Experience working directly with enterprise customers and understanding their security needs.
  • Proven ability to translate technical requirements into business value.
  • Strong analytical skills with data-driven decision making.
  • Excellent command of English, both written and verbal.

Application Instructions

  • (Not specified)

Company Information

  • Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation.
  • Equal Opportunity Employer (Details are incomplete)

Skills

Product Management
Enterprise SaaS
Security Technologies
Customer Collaboration
Product Strategy
Stakeholder Communication
Competitive Analysis

Mural

Digital workspace for team collaboration

About Mural

MURAL provides a digital workspace platform that enhances collaboration and creativity among teams. It allows users to brainstorm, plan, and design together in real-time, regardless of their location. The platform features digital whiteboards, sticky notes, templates, and integrates with other productivity tools, helping teams visualize ideas and streamline workflows. MURAL serves a wide range of clients, including businesses, educational institutions, and non-profits, and operates on a subscription-based model, offering different pricing tiers based on user count and features. This model supports a steady revenue stream and enables ongoing improvements to the service. MURAL distinguishes itself by focusing on uptime and reliability, ensuring that clients can depend on the platform for consistent service.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$210.9MTotal Funding
SERIES_CCompany Stage
Enterprise Software, EducationIndustries
501-1,000Employees

Benefits

Competitive salary
Fully remote team
401(k)
Flexible time off
Company equity
Parental leave
Health insurance
End of Year closure
Fertility benefits
Flexible monthly stipend
Free premium Mural account

Risks

Competition from AI-powered tools by Microsoft and Google threatens market share.
Subscription model may suffer during economic downturns as businesses cut costs.
New brand and UI changes may not appeal to all existing users, risking churn.

Differentiation

Mural offers AI-powered features enhancing productivity and creative collaboration.
Partnership with Theta Lake provides unique compliance solutions for digital whiteboarding.
Mural's new brand identity and UI focus on intuitive and engaging user experiences.

Upsides

AI integration positions Mural as a leader in digital collaboration innovation.
Compliance solutions with Theta Lake cater to financial services' secure collaboration needs.
Winning Microsoft Partner of the Year boosts Mural's credibility and market reach.

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