Platform Product Manager
Second Front SystemsSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries
Requirements
- Strong background in platform product management or engineering leadership, with experience leading modernization initiatives
- Deep technical expertise in modern data stacks and an understanding of RPA or other automation technologies
- Masterful communication and storytelling skills, with proven experience influencing senior leaders and difficult stakeholders
- Thought Leader: Able to see the entire ecosystem, develop a strong but flexible point of view, and influence others to follow it
- Force Multiplier: Motivated by enabling the success of other teams through powerful platforms and tools
- Resilient & Persuasive: Can navigate resistance and build consensus around complex, long-term technical investments
- White Space Operator: Skilled at defining structure, process, and vision in new or poorly defined problem areas
- AI-Curious: Eager to learn and apply AI tools to enhance brainstorming, requirements gathering, and product strategy
- Proficiency in Capital One Product Framework: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership
- At least 3 years of experience
Responsibilities
- Evangelize Platform Modernization: Partner with the Refinery tech team to define a roadmap that makes the data environment more portable and efficient, incorporating enterprise tooling where appropriate. Help stakeholders understand how this work meaningfully improves the business and how they can take part in it
- Master Storytelling: Translate complex, dense technical work into a compelling narrative about business value and tech transformation for non-technical stakeholders
- Stakeholder Management: Build partnerships and drive alignment across a challenging and technically deep subject area
- Develop Automation Strategy: Act as the product manager for the RPA bot team, shaping an overarching automation strategy that can be socialized with leadership to deliver larger, more strategic wins
- Cross LOB Partnership: Partner with peers in the SBB Data Modernization space to identify areas of collaboration on Data Tooling and drive adoption of tooling across Commercial
- Lead the product vision for Commercial's core data platform ("Refinery") through a modernization journey to decouple metrics from infrastructure
- Own the product strategy for the RPA bot team, turning tactical wins into a strategic automation capability
- Understand Data Tooling needs across the Commercial Bank and advocate for adoption
- Create a broader Data Tooling roadmap and drive adoption across the Commercial Bank
- Shape the Commercial Bank's broader automation strategy
Skills
Product Management
RPA
Data Platform
Automation Strategy
Stakeholder Management
Roadmap Development
Technical Storytelling
Platform Modernization
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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