Product Manager - Data Products, Otter - Seattle at Otter

Seattle, Washington, United States

Otter Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Food Technology, RestaurantsIndustries

Requirements

  • 5+ years of product management (or equivalent) with data/analytics, platform, or operational tooling
  • Demonstrated ability to ship insight-to-action products (dashboards, alerts, workflows, or similar) that delivered measurable business results
  • Data fluency: comfortable in SQL, metrics design, and experiment/impact analysis; ability to partner deeply with data science and engineering
  • Strong product judgment & UX instincts – know the difference between informative and actionable, and design for busy operators
  • Cross-functional leadership across engineering, design, GTM, and customer-facing teams; excellent written and verbal communication
  • Bonus: experience with data quality/governance, metric standardization, BI/visualization tools, or multi-location enterprise customers
  • Based in Seattle office (in-office role five days a week)

Responsibilities

  • Own end-to-end product outcomes in a portfolio that includes analytics, live monitoring & alerts, operational insights, and data reliability
  • Translate operator problems into products that turn messy, multi-channel data into clear, actionable insights
  • Raise the trust bar by partnering with platform, data, and finance teams to improve freshness, accuracy, lineage, and metric definitions – so products become the system of record operators rely on
  • Design for action: prioritize use cases that prevent revenue loss, identify defects, and drive measurable operational improvements
  • Build for scale and speed: create modular capabilities that accelerate new use cases without custom work
  • Work cross-functionally with Engineering, Design, Data Science, GTM, and Customer teams to ship iteratively and learn fast
  • Own the outcomes, not just the roadmap: define success metrics and move them – adoption, engagement, customer satisfaction, data SLAs, and revenue impact

Skills

Product Management
Data Products
Analytics
Dashboards
Alerts
Data Reliability
Metrics
Operational Insights
Cross-functional Collaboration

Otter

Connects parents with vetted babysitters

About Otter

Otter connects parents with qualified babysitters through its online platform, focusing on the childcare industry. The service stands out due to its thorough vetting process for sitters, which includes skills tests, reference checks, and interviews, along with mandatory background checks for both parents and sitters to ensure safety. Parents can book a sitter on short notice, sometimes as little as two hours, making it a convenient option for last-minute childcare needs. The company earns revenue by charging a fee for each booking, which is shared with the sitters, providing them with a flexible income opportunity. With significant backing from prominent venture capital firms, Otter aims to address the demand for reliable childcare services while ensuring a safe environment for families.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$30MTotal Funding
SERIES_ACompany Stage
Social Impact, Consumer GoodsIndustries
1-10Employees

Risks

Increased competition from new platforms offering similar services at lower fees.
Changes in local regulations could increase operational costs and complicate compliance.
Rising concerns about data privacy and security could decrease user trust.

Differentiation

Otter offers a rigorous vetting process for sitters, ensuring safety and reliability.
The platform allows parents to book childcare with as little as two hours' notice.
Otter connects parents with local stay-at-home parents, fostering community-based childcare.

Upsides

Increased demand for flexible childcare solutions due to remote work trends.
Growing interest in last-minute booking options for childcare services.
Venture capital interest indicates strong growth potential for tech-enabled childcare solutions.

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