Director of Product Design
SezzleFull Time
Expert & Leadership (9+ years)
Candidates must have proven experience leading design teams, with 5-8 years in product design and at least 2 years in a leadership or management role within the Fintech or banking industry. A proven track record of managing and scaling a design team, including recruiting, onboarding, performance management, and career pathing, is essential. The ideal candidate can translate business objectives into a clear design strategy and roadmap, define the long-term vision for product user experience, and champion a customer-first approach. Strong UX/UI craft across platforms with a systemic, scalable approach and proficiency in design systems are also required.
The Product Designer Manager will drive the vision and execution of Addi's lending product experience, ensuring a seamless and intuitive user journey. Responsibilities include leading and mentoring a world-class design team to deliver measurable business outcomes, improving the clarity of core lending flows to reduce customer support tickets and increase transaction rates, and designing/implementing trust-building patterns and user education flows to improve NPS and CSAT. They will also design and launch a loyalty program and engagement strategy to increase user retention and MAU, and establish a fully adopted Design System to improve design-to-development handoff efficiency and reduce time-to-market for new features. The manager will actively coach and empower team members, provide constructive feedback, identify growth opportunities, and foster an environment of continuous learning and psychological safety.
Buy now, pay later service in Latin America
Addi provides a buy now, pay later service that allows customers to make purchases and pay in installments without interest, additional costs, or paperwork. The company's technology enables seamless and transparent digital commerce in Latin America.