Product Designer at NexHealth

Melbourne, Victoria, Australia

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Wealth Management, FinTechIndustries

Requirements

Skilled in research methods (qualitative and quantitative) and synthesising insights into actionable design solutions
A background in CX or Service Design, with experience designing processes and systems—not just screens
Proficient at utilising design systems to deliver consistent and engaging user interfaces across products
Experience working in SaaS or digital product environments is highly desirable
A portfolio that demonstrates impact, problem-solving, and measurable outcomes
Not a graphic design role; focus on designing experiences and services that deliver real value to customers and the business

Responsibilities

Lead and participate in customer research to uncover insights and inform design decisions
Design customer journeys, workflows, and service touchpoints that deliver seamless experiences
Translate research findings into service blueprints, concepts, prototypes, and UI designs that balance usability and business outcomes
Work collaboratively with product managers and engineers to ensure alignment and execution
Engage in full end-to-end design processes, from discovery to validation

Skills

Key technologies and capabilities for this role

Product DesignCustomer ResearchUX DesignUI DesignPrototypingService DesignCustomer JourneysWorkflow DesignService Blueprints

Questions & Answers

Common questions about this position

Is this Product Designer role remote or hybrid?

The position is hybrid.

What skills are required for the Product Designer position?

Key skills include research methods (qualitative and quantitative) and synthesizing insights, background in CX or Service Design for processes and systems, proficiency with design systems for consistent UIs, and experience in SaaS or digital products. A portfolio demonstrating impact, problem-solving, and measurable outcomes is required.

What is the salary for this Product Designer role?

This information is not specified in the job description.

What are Netwealth's company values?

The company's values are Curious, Optimistic, Courageous, Collaborative, Agile, and Genuine.

What makes a strong candidate for this Product Designer role?

A strong candidate has a background in CX or Service Design with experience in processes and systems, skills in research and design systems, SaaS experience, and a portfolio showing impact and measurable outcomes. This is not a graphic design role but focuses on designing experiences and services for customer and business value.

NexHealth

Healthcare technology platform for patient engagement

About NexHealth

NexHealth enhances the patient experience in healthcare by providing a digital platform for healthcare providers, including dental and medical practices. Their software integrates patient communication, scheduling, and billing into one comprehensive system. The platform includes features like online scheduling, automated reminders, digital forms, and online bill payment, which help practices operate more efficiently and improve patient satisfaction. Unlike many competitors, NexHealth offers its services on a subscription basis, allowing practices to access their tools without large upfront costs. The company's goal is to support healthcare providers in modernizing their operations and improving patient engagement, especially in response to challenges like the COVID-19 pandemic.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$172.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Competitive salary

Equity

Medical, dental & vision

Unlimited PTO

Risks

Increased competition from Tendo Systems could threaten NexHealth's market share.

NexHealth's reliance on its current API may become a limitation against advanced competitors.

The $125M Series C funding increases pressure for rapid growth, risking operational challenges.

Differentiation

NexHealth offers a comprehensive platform integrating patient communication, scheduling, and billing.

The company provides a standardized API connecting patients, doctors, and healthcare developers.

NexHealth's SaaS model allows healthcare providers to access tools without significant upfront investment.

Upsides

NexHealth raised $125M in Series C funding, boosting its growth and innovation potential.

Integration with telehealth platforms can enhance patient engagement and expand service offerings.

AI-powered patient insights can improve outcomes and operational efficiency for healthcare providers.

Land your dream remote job 3x faster with AI

Try Jobo Free