Product Designer (Content Specialist) at Vanguard

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, InvestmentIndustries

Requirements

Familiar with gov.uk content guidelines, content best practice, and expert at writing for accessibility
Comfortable working with Design Systems (Storybook & Figma) and able to build prototypes & designs from these building blocks
Familiar (ideally experienced) with AEM for Content Management
Ability to translate complex financial/investments concepts into simple, plain English language
Ability to produce different types of content (microcopy, conversational, product marketing, help/instructional) and adapt content to the medium
Understand consistency is important but able to break away from it when necessary for meaningful content
Contribute to research activities (research plans, discussion guides, prototypes, insight synthesis)
Autonomously drive production of design work and lead sign-off with Product, business stakeholders, legal, and compliance
Proactively engage with stakeholders (PM, Marketing, UX, Developers) and SMEs (legal, compliance, business strategy, customer services)
Engage with Content and Design practice through show and tell and contribute to Design craft
Understand UX, Double Diamond, and Agile delivery mindset
Work off hypotheses and problem statements
Highly proficient in Figma for all design work
Able to work on multiple projects simultaneously and comfortable with context-switching
Adaptable, able to flex ways of working based on projects and teams (proactive and reactive)
Able to work autonomously without specific tasks
Proactive, take ownership, constantly look to help and add value
Curious, relentlessly ask questions, obsessed with understanding products/operational processes, keen to learn
Build trust and work symbiotically with other designers through constant communication
Open-minded, selfless, recognize design as a team sport, welcome scrutiny and debates
Able to run Design conversations from conceptualization to leading meetings/workshops, connecting SMEs, sourcing insights
Able to think strategically about work and its impact beyond immediate value stream
Thorough and considered in decision-making, seek root causes, avoid rushing to solutions
Comfortable sharing and presenting ideas and solutions
Preferred: Experience in or with investing and/or educational/marketing design

Responsibilities

Work in a specific value stream within customer’s end-to-end lifecycle
Collaborate with multi-disciplinary team (Product Manager, Content Designer, Data analysts, UX researchers, scrum teams)
Understand customer needs/wants and solve problems to design sensible experiences
Focus on Public Website to attract, engage, and educate investors
Blend Content Design & Product Design skills

Skills

Content Design

Product Design

Figma

Storybook

AEM

Prototyping

Design Systems

UX Research

Accessibility Writing

gov.uk Guidelines

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage

Onsite health clinic & fitness center

Health Smart Rewards program

Vanguard Retirement Savings Plan

Education Benefits

PTO

Family Planning Benefist

Parental leave

Personal development opportunities

Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.

Vanguard's stake in Steelcase exposes it to the volatile furniture market.

New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.

The firm offers low-cost investment products, making it attractive to cost-conscious investors.

Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.

The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.

Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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