Product Designer at Propel

Bogota, D.C., Bogota, D.C., Colombia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, PropTech, Accounting SoftwareIndustries

Requirements

Deep experience with UX for complex, multi-surface SaaS products (mobile, desktop, extensions)
Proven track record designing tools for both internal ops users and external customers
At least 5 years of experience, including 2-3 years in B2B or internal Ops design (5+ years total product design experience, 3+ years focused in internal Ops or B2B environments)
High proficiency in Figma, prototyping tools, and interaction design
Strong comfort using AI design tooling to speed up or improve workflows (e.g., prototyping, flows, copy)
Experience collaborating across product, engineering, and research teams
Systems thinking and ability to design across complex workflows
Strong collaboration and communication with cross-functional partners
Comfortable making design decisions while incorporating feedback and research
Attention to craft and detail, even in dense operational or backend UI
Strategic thinker with practical decision-making and product intuition

Responsibilities

Serve as a key member of the central Design org, supporting design needs across the business
Design elegant UX for complex product flows — including operations tools, automation interfaces, and customer portals
Lead design decisions for their surfaces, collaborating closely with PMs and engineers
Work directly with accountants and internal users to understand workflows and pain points
Regularly use AI tools to prototype, test, and explore ideas
Participate in and lead design reviews
Collaborate with user researchers to validate concepts and improve usability
Extend and maintain design system components in Figma

Skills

UX Design

Product Design

Prototyping

AI Tools

Figma

Responsive Design

Workflow Design

User Research

Design Collaboration

Mobile Design

Desktop Design

Chrome Extension

Propel

Mobile app for managing social benefits

About Propel

Propel focuses on improving access to social welfare resources for low-income Americans through its mobile app, Providers. This app allows users to easily check their EBT balances without needing to call a customer service number, making it more convenient for them to manage their benefits. Additionally, Providers offers personalized deals, such as coupons and resources, to help users save money, as well as job postings that cater to various schedules, from temporary gigs to full-time positions. Propel distinguishes itself from competitors by specifically targeting the needs of low-income individuals who are often neglected by traditional tech solutions. The company's goal is to enhance the user experience of America's safety net and to raise awareness about critical issues like Medicaid churn, ensuring that users can navigate these challenges effectively.

New York City, New YorkHeadquarters

2014Year Founded

$85.6MTotal Funding

GRANTCompany Stage

Consumer Software, Social ImpactIndustries

51-200Employees

Benefits

Generous vacation policy

Unlimited sick days

Medical, dental, & vision coverage

401k with employer match

16 weeks parental leave

New tech tools

Remote first

Risks

Competition from new fintech startups may erode Propel's market share.

Changes in EBT and SNAP policies could affect Providers app functionality.

Reliance on partnerships poses risks if key partners withdraw or change terms.

Differentiation

Propel's Providers app offers instant EBT balance-checking, unlike traditional methods.

Providers app integrates job postings, aiding users in finding suitable employment opportunities.

Propel addresses Medicaid churn, helping users navigate post-pandemic healthcare challenges.

Upsides

Partnership with Papa Murphy's enhances user engagement through tailored offers.

Real-time payment tools integration could improve users' financial health.

Free tax filing services increase user retention and attract new users.

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