Product Design Manager, International at Clio

Toronto, Ontario, Canada

Clio Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Legal Technology, SaaSIndustries

Requirements

  • 7+ years of product design experience, including SaaS or complex platform environments
  • Experience designing scalable, internationalized products that support multiple languages, currencies, and regulatory requirements
  • Skilled in localizing experiences to reflect cultural and regulatory nuances across markets
  • 5+ years of experience leading and managing product design teams
  • A proven track record of shipping high-quality, user-centered products at scale
  • Deep expertise in user research, interaction design, and systems thinking
  • Demonstrated ability to connect design strategy to business and customer outcomes
  • Experience leading complex cross-functional initiatives with agility and influence
  • A coaching mindset—able to build trust, grow talent, and lead through ambiguity
  • Proficiency with modern design and collaboration tools (Figma, Miro, etc.)
  • Strong understanding of accessibility standards (WCAG) and inclusive design principles
  • Experience working in fast-paced, iterative product development environments
  • Growth mindset when it comes to process improvement and new technologies, especially AI
  • Nice to have: Experience designing for enterprise or regulated industries (e.g., legal, healthcare, finance)
  • Nice to have: Familiarity with AI

Responsibilities

  • Define and drive the experience strategy for internationalization and localization, ensuring Clio’s products are intuitive, compliant, and relevant across global markets
  • Leverage regional research and market insights to inform design priorities and ensure products meet the needs of diverse legal systems and customer contexts
  • Manage and mentor a talented group of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth
  • Champion user-centered design by embedding research and data-informed practices into the product development process
  • Collaborate cross-functionally with Product, Engineering, Research, Data Science, Marketing, and Customer Success to deliver cohesive, valuable experiences
  • Influence product direction through clear communication of design rationale, insights, and tradeoffs with stakeholders at all levels
  • Plan and allocate resources effectively to ensure the team is equipped to meet delivery goals and drive long-term strategic impact
  • Hire and develop exceptional talent through feedback, coaching, and performance development

Skills

Key technologies and capabilities for this role

Product DesignUI/UX DesignDesign LeadershipInternationalizationLocalizationUser ResearchExperience StrategyTeam ManagementMentoringLegal TechAI-Driven Design

Questions & Answers

Common questions about this position

Is this role remote or does it require office attendance?

The role is available remotely across the United States or Canada (excluding Quebec). If local to hubs in Burnaby, Calgary, or Toronto, you must be in office a minimum of two days per week for Anchor Days.

What experience is required for this Product Design Manager role?

Candidates need 7+ years of product design experience, including in SaaS or complex platform environments, and experience designing scalable, internationalized products supporting multiple languages, currencies, and regulatory requirements.

What is the salary or compensation for this position?

This information is not specified in the job description.

What kind of team culture does Clio foster for designers?

The role involves managing and mentoring a talented group of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth.

What makes a strong candidate for this Product Design Manager position?

Strong candidates have 7+ years of product design experience in SaaS or complex platforms, expertise in designing scalable internationalized products, and skills in leading teams, user-centered design, and cross-functional collaboration.

Clio

Legal practice management software provider

About Clio

Clio provides legal practice management software that helps law firms operate more efficiently. Its two main products, Clio Grow and Clio Manage, serve different purposes: Clio Grow enhances the client intake process and engagement, while Clio Manage allows firms to organize tasks, manage cases, handle documents, and process payments in one platform. Clio caters to a diverse clientele, from solo practitioners to large firms, and operates on a subscription model, charging users monthly or annually for access to its software. The goal of Clio is to improve the efficiency of legal practices and reduce administrative burdens, ultimately supporting their growth.

Burnaby, CanadaHeadquarters
2008Year Founded
$1,279.9MTotal Funding
SERIES_FCompany Stage
LegalIndustries
1,001-5,000Employees

Benefits

Company equity
401k
Parental leave options and stipend
Flexible paid time off
Stipend to support WFH
Various wellness benefitsand programs

Risks

Emerging AI-driven legal tech startups could challenge Clio's market share.
Staying private may limit Clio's access to public market capital.
Significant investment in AI and expansion may strain Clio's resources.

Differentiation

Clio offers a comprehensive suite for law firm management, including client intake and payments.
Clio's products, Clio Grow and Clio Manage, streamline operations for legal professionals.
Clio's cloud-based platform supports solo practitioners and large law firms alike.

Upsides

Clio raised $900M in 2024, marking the largest Canadian software funding round.
Clio plans to enhance AI capabilities and expand into international markets.
Clio's subscription model generates $200M in annual recurring revenue.

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