Design Director
MetaLabSalary not specified
Full Time
Expert & Leadership (9+ years)
Product Design Director, Audit, Credit & Financial Risk Management at Capital One
McLean, Virginia, United States
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries
Requirements
- Prior managerial experience in building and leading agile, professional design teams
- Experience as a people leader who can lead, guide, mentor, and integrate design teams with business partners from inception to product delivery
- High degree of business acumen with experience in the financial services sector and/or risk management practices
- Established expertise and leadership in product design, including skills across interaction, visual, and service design
- Ability to leverage a variety of tools, platforms, frameworks, and design systems to develop artifacts such as vision stories, journey maps, blueprints, high-fidelity designs, and prototypes
- Ability to lead high-impact, highly complex projects and define/drive design strategy aligned to business objectives and organizational vision
- Ability to create conditions for a positive and inclusive team environment and set a vision for an inclusive, collaborative culture
Responsibilities
- Lead the Audit, Credit & Financial Risk Management (CFRM), and Enterprise Services Risk (ESR) team of twelve (and growing) design professionals within the Risk and Audit Design team
- Collaborate deeply with research teams, Product, and Tech leadership, as well as enterprise Risk business partners including business owners, product owners/managers, and engineering partners
- Drive innovation and user experiences in credit and financial risk management, enterprise services risk, and internal auditing capabilities/processes to ensure compliance and timely business/product decisions
- Oversee and optimize the use of appropriate tools, platforms, frameworks, and design systems in collaboration with cross-functional partners
- Elevate the quality and maturity of the design practice at Capital One
- Own and sustain effective cross-functional partnerships and lead the team into future strategic visions
- Push innovation, professionalism, design quality, and craft to safeguard the business and Capital One ecosystem
Skills
Product Design
UX Design
Design Leadership
Risk Management
Credit Risk
Financial Risk Management
Audit Design
User Experience
Enterprise Services Risk
Regulatory Compliance
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
Related Jobs
RemoteRemoteInternal Audit Lead
Kraken$127,000 - $203,000/year
- Full Time
- Expert & Leadership (9+ years)
RemoteSenior Design Manager, Design Systems
VantaSalary not specified
RemoteHead of Design
JerrySalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteSenior Risk Strategist - Fraud
MercurySalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteSenior Product Designer - (Institutional, Custody)
CoinbaseSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteManaged Services Practice Lead
IDMWORKSSalary not specified
RemoteDirector, Product Design
Omada HealthSalary not specified
- Full Time
- Senior (5 to 8 years)