Product analyst at Writer

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

5+ years of hands-on experience in product analytics in a SaaS environment
Advanced SQL and dbt skills
Proficiency with product analytics tools (like Amplitude/Mixpanel)
Proficiency with data visualization tools (like Tableau/Looker)
Experience with the modern data stack (e.g., FullStory, BigQuery, Fivetran, Hightouch, Segment)
Intellectual curiosity to search for context and insight behind the numbers
Ability to thrive in a fast-paced environment with ambiguity and build from scratch
Strong communication skills to distill complex information into consumable reports and insights
Proactive at building relationships and acting as a trusted advisor to stakeholders
Humble, resilient, committed to growth, open to feedback, and self-aware

Responsibilities

Collect, clean, and analyze data to extract meaningful insights, identify trends and patterns, and inform business decisions
Design and analyze A/B tests
Design and build new ELT-based data models using SQL and dbt, with efficient testing and validation for data accuracy and integrity
Create dashboards and visualizations to drive better business outcomes, product prioritization, and operational efficiencies
Partner with Product, Marketing, GTM, and cross-functional teams to standardize and report on key metrics, and support ad-hoc reporting needs
Champion data best practices across the company
Drive the vision for self-service analytics by developing resources, building trusted data models, and establishing standards
Collaborate with EPD team to develop analytical rigor, establish key metrics, and provide recommendations for product improvements
Leverage FullStory to uncover user behaviors, identify friction points, and drive actionable insights for the product roadmap
Define core metrics layer, consolidate data into a single source of truth, and navigate the full data lifecycle including data modeling, dashboarding, deep-dive analysis, and stakeholder management

Skills

Key technologies and capabilities for this role

FullStoryBigQuerydbtSQLFivetranHightouchSegmentAmplitudeA/B TestingData Modeling

Questions & Answers

Common questions about this position

What experience level is required for this Product Analyst role?

The role requires 5+ years of hands-on experience in product analytics in a SaaS environment.

What is the work location or arrangement for this position?

The position is hybrid.

What technical skills and tools are needed for this role?

Advanced SQL and dbt skills are required, along with proficiency in product analytics tools like Amplitude/Mixpanel, data visualization tools like Tableau/Looker, and core tools including FullStory, BigQuery, and Fivetran.

What does the team structure look like for this position?

This is an early and foundational member of the data team, collaborating closely with the EPD team, Product, Marketing, GTM, and other cross-functional teams.

What makes a strong candidate for this Product Analyst role?

Strong candidates have intellectual curiosity, thrive in ambiguity as builders in fast-paced environments, and excel as trusted partners who communicate complex information clearly.

Writer

AI platform for business process optimization

About Writer

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$317.1MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Generous Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Fertility Treatment Support

Family Planning Benefits

Health Savings Account/Flexible Spending Account

Home Office Stipend

Phone/Internet Stipend

Wellness Program

Company Equity

Stock Options

401(k) Retirement Plan

401(k) Company Match

Risks

Increased competition from Logic, offering similar AI integration services.

Google's Gemini AI integration in Workspace could overshadow Writer's offerings.

High investor expectations may strain Writer's resources and focus.

Differentiation

Writer's Palmyra Creative model addresses the 'sameness problem' in AI-generated content.

Writer offers a secure, enterprise-grade platform with self-hosted LLMs for client control.

Writer integrates AI with brand-specific knowledge, enhancing business process customization.

Upsides

Writer raised $200M in Series C funding, boosting its enterprise AI leadership.

Growing demand for AI-driven content personalization aligns with Writer's offerings.

Writer's orchestrator agents enhance AI integration, appealing to enterprise clients.

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