Carry out job functions and responsibilities as assigned
Support the application of club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, address and escalate concerns as appropriate
Ensure a safe and positive environment for members and team members
Embrace inclusion and diversity, work collaboratively and respectfully as a team to achieve goals
Move with speed and agility in all tasks
Innovate and adapt to keep pace with the environment
Maintain a friendly and positive attitude
Deliver service excellence through all points of contact, resolve and deescalate member concerns
Commit daily to GOLD Member Standards (Greet, Anticipate, Appreciate - GAA)
Work as a team to deliver GOLD club standards daily (Grand opening look, all items stocked, promotional plans executed, visible accurate signage, clean and organized inside and out)
Understand how to access and read production and/or financial performance reporting for the department
See the connection between consistent execution and positive business impact
Responsibilities
Provides assistance to Members in the produce department: answers questions, recommends products and safe handling tips, assists with finding products throughout the club
Inspects, rotates, and stores produce upon delivery; ensures all received produce meets or exceeds company standards
Rotates produce on the sales floor to ensure optimal freshness and variety; ensures cases and display areas are fully stocked; keeps displays neat and clean; removes unsuitable products
Maintains the produce reserve stock area: dates and rotates back stock items; ensures storage area is organized and condensed daily
Follows established guidelines when disposing of damaged, spoiled, and/or expired products
Assists Fresh Manager with inventory and order processing as needed
Cleans and sanitizes all produce equipment, display fixtures, and areas, including the produce cooler and refrigerated display cases