Process Transformation/ Continuous Improvement Analyst at Vontive

San Francisco, Heredia, Costa Rica

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, Kidney CareIndustries

Requirements

Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, Finance, or a related field
3+ years of experience in process improvement, business transformation, or operational excellence roles
Proven track record designing and implementing process mapping and optimization frameworks that drive measurable efficiency gains
Hands-on experience with Robotic Process Automation (RPA) tools (e.g., UiPath, Automation Anywhere) and AI-driven process optimization
Exposure to finance operations, shared services, or global business services environments
Deep expertise in process mapping and visualization tools (Visio, Lucidchart) to document, analyze, and redesign processes

Responsibilities

Partner with stakeholders to map and document current and future state processes using tools like Visio, Lucidchart, or Miro
Conduct end-to-end process assessments to identify pain points, redundancies, and automation opportunities
Benchmark internal processes against industry standards to identify gaps and improvement potential
Lead and support Lean, Six Sigma, and Agile-based improvement initiatives from ideation through implementation
Develop project charters, define KPIs, and manage timelines, risks, and stakeholder engagement
Facilitate Kaizen events and rapid improvement workshops to accelerate change adoption
Design and maintain dashboards to track KPIs and process health metrics using Power BI, Tableau, or equivalent tools
Perform root cause analysis using statistical methods and stakeholder feedback to validate improvement hypotheses
Translate insights into actionable recommendations and measurable outcomes
Serve as a change agent by promoting a culture of continuous improvement and operational excellence
Collaborate with IT, Finance, HR, and other functions to ensure seamless integration of process changes
Deliver training and communication plans to support adoption of new processes and tools
Maintain a centralized repository of process documentation, SOPs, and improvement logs
Prepare executive-level reports and presentations to communicate progress, risks, and ROI of initiatives
Ensure compliance with internal controls, audit requirements, and regulatory standards

Skills

Lean

Six Sigma

Agile

Visio

Lucidchart

Miro

Process Mapping

Root Cause Analysis

Process Optimization

Benchmarking

Vontive

Provides investment property mortgage solutions

About Vontive

Vontive provides investment property mortgages using technology to simplify and speed up the loan process. Their main product is a "bolt-on" technology that allows retail brands to easily launch their own mortgage services without needing programming skills. This no-code solution can be set up in just a few weeks, making it quicker for brands to offer mortgages. Vontive stands out from competitors by acting as a bridge between real estate investors, lenders, and capital providers, charging fees for their services that reduce traditional risks and inefficiencies in real estate financing. The company's goal is to modernize the investment real estate market by making the mortgage process more efficient and transparent for both retail brands and financial institutions.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$32.1MTotal Funding

DEBTCompany Stage

Financial Services, Real EstateIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Parental Leave

Short- and Long-term Disability Coverage

Life Insurance

Wellness Program

Risks

Increased competition from fintech companies could erode Vontive's market share.

Potential regulatory scrutiny may lead to higher compliance costs and challenges.

Economic downturns could impact demand for investment property mortgages.

Differentiation

Vontive offers a no-code, white-label mortgage solution for real estate investors.

The platform integrates financial institutions through a unique debt marketplace.

Founded by industry veterans, Vontive leverages decades of mortgage and financial expertise.

Upsides

Vontive ranked #10 on the 2022 Deloitte Technology Fast 500 with 9,154% growth.

The company has financed over $1.1 billion in residential properties since April 2022.

Vontive's B2C ecosystem reaches over 1.5 million real estate investors.

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