Product Manager, Data and Internal Products
SentiLinkSalary not specified
Process Manager, Card Data Products Center of Excellence at Capital One
McLean, Virginia, United States
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, FintechIndustries
Requirements
- Bachelor’s Degree
- At least 3 years of experience in Process Management, Project Management, Relationship Management or Risk Management
- At least 1 year of experience in Microsoft Office or G Suite
- Preferred Qualifications
- Master’s Degree
- 5+ years of experience in Process Management, Project Management, Relationship Management or Risk Management
- 2+ years of experience in JIRA and Confluence
- PMP, Lean, Agile or Six Sigma certification
- Strong communication and collaboration skills
Responsibilities
- Partner with key business intent owner and build teams to develop clear business intent, identify risks for intent execution and build key components to bring data product initiatives to market
- Develop and maintain process documentation and drive continuous process improvements
- Perform quality assurance checks on actions taken to ensure accuracy
- Serve as subject matter expert to outside resources
- Monitor the progression of findings against mitigation plans to ensure timely closure
- Easily adaptable in a fast paced environment, by being able to navigate between BAU solicitation work and perform in market issue resolution
- Problem-solve issues and correct errors as they arise
- Continually look for ways to streamline and improve overall process
- Stay abreast of launches and expansions across card data products
- Maintain monthly dashboards and reporting
Skills
Process Management
Stakeholder Management
Process Documentation
Continuous Improvement
Quality Assurance
Risk Management
Cross-functional Collaboration
Communication
Data Products
Business Intent
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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