Process Expert II at Elevance Health

This is a hybrid position requiring associates to be in-office 1-2 days per week in Indianapolis, Indiana, to foster collaboration while providing flexibility. Candidates not within a reasonable commuting distance from the location will not be considered unless an accommodation is granted.

The role requires a BA/BS and a minimum of 5 years of experience in business analysis, process improvement, or project coordination in a high-volume managed care operation such as claims, customer service, enrollment, and billing, or equivalent education and experience.

The role supports operations by researching workflow problems and system irregularities, developing tests and process improvement solutions, and leading project plans while communicating status.

Benefits include merit increases, paid holidays, Paid Time Off, incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short-term and long-term disability.

Strong candidates have the ability to analyze workflows, processes, supporting systems, and procedures to identify improvements, along with the minimum required experience in business analysis and process improvement in managed care operations.