[Remote] Privacy Governance Manager at Twilio

Alberta, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, CommunicationsIndustries

Requirements

5+ years of Privacy Experience
Experience of high risk privacy reviews and assessments
Experience in leading and supporting cross functional privacy initiatives such as GDPR, CCPA or other compliance frameworks
Ability to partner with teams across the organization to conduct privacy reviews and encourage collaboration
Data Subject Access Rights knowledge and experience
Ability to lead high performing privacy professionals
AI knowledge and experience of AI adoption
Product Privacy knowledge and experience
Ability to engage with various cross functional business teams independently and manage work streams with limited oversight and define and operationalize privacy governance requirements
Experience leading or supporting Vendor due diligence programs
Work independently to partner with teams across different parts of the organization and guide the business in implementing good data privacy practices
Ability to identify opportunity for improvement and develop proposals for

Responsibilities

Drive Privacy and AI strategy among People and IT organizations to support privacy and AI initiatives and business objectives
Serve as a senior subject matter expert on privacy matters across Enterprise departments
Lead internal PIA/DPIA for the relevant internal business units in a timely manner
Spearhead collaborative engagement across various departments and identify opportunities for alignment of processes
Manage externally facing mailbox with a view to implementing automation where possible
Direct enterprise wide initiative such as RoPAs, PIAs and privacy by design
Lead readiness and compliance efforts for new and emerging Privacy laws
Oversee all privacy related matters within Sales and Marketing
Develop and deliver ongoing Privacy and AI education and awareness programs
Manage privacy professionals within the team
Instill a privacy-by-design mindset across Enterprise departments
Ensure appropriate documentation to demonstrate compliance with applicable laws and internal policies
Collaborate closely with IT on new applications, identifying Privacy and AI risks
Oversee website privacy compliance and perform regular audits to identify any potential gaps
Provide incident management support
Support BCR and other privacy related audits

Skills

Privacy Governance

PIA

DPIA

Privacy by Design

RoPA

Regulatory Compliance

AI Strategy

Privacy Legal

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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