Principal UI Architect at Aisera

Santa Clara, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Enterprise SoftwareIndustries

Requirements

10+ years of experience in software engineering and architecture, including hands-on full-stack development
Proven expertise in designing and delivering large-scale, cloud-native applications
Strong experience in React.js, ShadCN, JavaScript/TypeScript
Strong experience in Node.js, Python/FastAPI
Strong experience in PostgreSQL, Redis, ClickHouse, Kafka
Strong experience in Kubernetes, Docker, CI/CD pipelines, GitOps (ArgoCD)
Solid understanding of SQL and NoSQL data modeling
Strong practices in code quality, performance optimization, security, and system monitoring
Deep knowledge of event-driven architecture and real-time system design
Skilled with SonarQube, SOLID principles, clean code, and scalable microservice patterns
Familiarity with AI dev tools (e.g., Cursor, Claude Code, GitHub Copilot)

Responsibilities

Lead end-to-end architecture of scalable cloud-native applications: Frontend (React, ShadCN, TypeScript), Backend (Ts/Node.js, Python/FastAPI), Data (PostgreSQL, Redis, ClickHouse), Streaming and EDA (Kafka, Event-Driven Architecture)
Partner with product, design, and engineering leaders to deliver intuitive, secure, and AI-integrated experiences
Collaborate closely with the Agentic AI Platform team to define integration strategies for LLMs, GenAI services, RAG pipelines, A2A workflows, and more
Drive adoption of AI developer tools like Cursor, Claude Code, and GitHub Copilot across engineering teams
Establish and enforce best practices in system design, performance optimization, and reliability
Establish and enforce best practices in code quality (SOLID, clean code, SonarQube)
Establish and enforce best practices in security and observability (Sentry, Prometheus, Grafana)
Lead cross-team technical initiatives from idea to execution, including proofs of concept, refactoring, modernization, and new service development
Mentor engineers, provide architectural guidance, and elevate engineering excellence across the org
Own documentation, design reviews, and technical vision across frontend and backend architecture

Skills

UI Architecture

Full-Stack Development

System Design

Generative AI

LLM

RAG

AI Workflows

Backend Services

Cross-Functional Leadership

Aisera

Develops AI chatbots for IT operations

About Aisera

Aisera develops chatbots and process-centric AI solutions specifically for IT operations. Their chatbots are designed to engage in human-like conversations, allowing clients to access self-service options that help reduce costs associated with service desks. Aisera primarily serves organizations that seek customizable virtual agents to modernize their IT operations and minimize unplanned outages. Their products can be quickly deployed, giving them an advantage in the fast-growing AI and machine learning market. Aisera's revenue comes from selling these AI solutions, which not only help businesses cut costs by deflecting support tickets and reducing wait times but also improve customer experience through personalized interactions. Additionally, Aisera allows clients to create their own bot experiences, enabling them to operationalize their generative AI applications or deploy chatbots trained on their specific data in a matter of weeks.

Palo Alto, CaliforniaHeadquarters

2017Year Founded

$212.5MTotal Funding

SERIES_DCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Health Insurance

Wellness Program

Flexible Work Hours

Remote Work Options

Professional Development Budget

Risks

Anthropic's AI agents pose a competitive threat to Aisera's market share.

Rapid advancements by competitors could lead to pricing pressures for Aisera.

Meta's investment in AI tools may divert clients from Aisera's solutions.

Differentiation

Aisera offers customizable domain-specific LLMs across various industries, enhancing accuracy and resolution rates.

The AIX platform allows enterprises to build or buy AI solutions, providing flexibility and speed.

Aisera's AI solutions deliver human-like interactions, improving user productivity and reducing support costs.

Upsides

Aisera's recognition in Gartner's Magic Quadrant boosts its credibility in IT service management.

The decline in AI pricing makes Aisera's solutions more accessible to businesses.

Growing adoption of AI agents enhances Aisera's potential in automating routine tasks.

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