Principal Technology Manager, Service Point Platform at BlueCat

Montreal, Missouri, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Networking, Cloud ComputingIndustries

Requirements

Strong engineering leadership with deep hands-on technical expertise in embedded Linux appliances (Debian-based), Docker containers, and HashiCorp Nomad orchestration
Experience designing for edge constraints, including limited CPU/memory resources, reduced operating footprints, low-overhead/low-cost orchestration, and secure remote updates/lifecycle management
Expertise in OS services, security hardening, container runtime behavior, and system-level networking
Knowledge of CI/CD, automation, observability, system performance best practices, appliance provisioning, upgrades, telemetry, diagnostics, and recovery
Proven ability to lead incident response, root-cause analysis for issues involving Linux internals, networking, containers, and orchestration
Experience building monitoring, alerting, and analytics for remote or low-bandwidth environments
Skills in secure secrets management, hardened OS images, and enterprise compliance

Responsibilities

Lead, mentor, and grow the engineering team building and operating the Service Point platform
Coach engineers in technical problem solving, system design, and career growth
Partner with product and platform leadership to define roadmaps, set priorities, and ensure successful delivery
Promote a culture of operational excellence, ownership, engineering discipline, and continuous improvement
Own technical designs for the Service Point embedded Linux appliance running Docker container workloads orchestrated via Nomad
Guide the evolution of OS services, security hardening, container runtime behavior, and system-level networking
Establish robust strategies for appliance provisioning, upgrades, telemetry, diagnostics, and recovery
Drive best practices in CI/CD, automation, observability, and system performance
Oversee reliable operation of Service Point across globally distributed, edge-based deployments
Build monitoring, alerting, and analytics suited for remote or low-bandwidth environments
Lead incident response and root-cause analysis for complex issues spanning Linux internals, networking, containers, and orchestration
Partner with security teams to ensure hardened OS images, secure secrets management, and compliance with enterprise expectations
Collaborate closely with Cloud Platform and Product teams to ensure smooth integration of Service Point capabilities
Communicate platform vision, technical decisions, constraints, and trade-offs across the organization
Represent Service Point

Skills

Key technologies and capabilities for this role

DebianEmbedded LinuxDockerHashiCorp NomadMicroservicesCloud PlatformNetworkingDNSSaaSEngineering Leadership

Questions & Answers

Common questions about this position

What is the work arrangement or location policy for this role?

This information is not specified in the job description.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What technical skills and expertise are required for this role?

The role requires deep hands-on expertise with embedded Linux appliances (Debian-based), Docker containers, HashiCorp Nomad for orchestration, OS services, security hardening, container runtime behavior, and system-level networking, particularly for edge constraints like limited CPU/memory.

What is the company culture like at BlueCat?

BlueCat has an award-winning culture, certified as a 'Great Place to Work,' and is recognized as one of Canada's top workplaces in categories including Technology, Today's Youth and Women, and Mental Health and Inclusion. The role promotes a culture of operational excellence, ownership, engineering discipline, and continuous improvement.

What makes a strong candidate for this Principal Technology Manager role?

A strong candidate blends strong engineering leadership with deep hands-on technical expertise to lead and mentor a team, own technical designs, guide platform evolution, coach engineers in problem-solving and system design, and partner with leadership on roadmaps.

BlueCat

Provides Adaptive DNS and network security solutions

About BlueCat

BlueCat Networks provides Adaptive DNS solutions that improve network security, efficiency, and management of hybrid cloud environments. Their products include DNS, DHCP, and IPAM solutions, which help businesses automate network functions, minimize risks, and comply with industry standards. Unlike many competitors, BlueCat focuses on transforming DNS into a security asset, enabling organizations to quickly identify and address network threats. The company aims to support enterprises in their digital transformation efforts by offering a unified view of their network, simplifying tasks for DevOps and NetOps teams through automation.

Toronto, CanadaHeadquarters

2001Year Founded

$27MTotal Funding

SERIES_BCompany Stage

Enterprise Software, CybersecurityIndustries

501-1,000Employees

Benefits

Professional Development Budget

Wellness Program

Employee Recognition Program

Risks

Integration challenges from LiveAction acquisition may disrupt operations and customer service.

Expansion in APAC exposes BlueCat to competition from established local players.

Zero Trust DNS introduction may face resistance, slowing adoption rates.

Differentiation

BlueCat specializes in Adaptive DNS, enhancing network security and hybrid cloud management.

Their solutions automate network functions, reducing risks and ensuring compliance.

BlueCat transforms DNS into a robust defense line, rapidly detecting network threats.

Upsides

Increased demand for hybrid cloud solutions boosts need for BlueCat's DNS management tools.

Zero Trust security models create opportunities for BlueCat's DNS-based security solutions.

Acquisition of LiveAction enhances BlueCat's network performance monitoring capabilities.

Land your dream remote job 3x faster with AI

Try Jobo Free