Principal System Engineer at Backbase

Amsterdam, North Holland, Netherlands

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, BankingIndustries

Requirements

6+ years of experience in system engineering, with a proven track record of designing, implementing, and running scalable, highly-available workloads in enterprise cloud environments
Strong communication and leadership skills, with the ability to drive technical initiatives and decisions across multiple teams and stakeholders
Ability to work independently, take initiative, and lead complex projects from concept to completion with minimal oversight
Passion for mentorship, providing peers with hands-on guidance and collaborative problem-solving
Automation-first philosophy, making every process predictable, repeatable, and fully automated
Deep and practical understanding of cloud infrastructure and software security principles
Expert-level user of Terraform or OpenTofu (Infrastructure as Code)
Proficient with Helm, Kubernetes, ArgoCD, and Kustomize (Kubernetes Ecosystem)
Hands-on experience configuring, maintaining, and optimizing Istio (Service Mesh)
Skilled in using metrics for proactive monitoring and troubleshooting, with strong experience in Prometheus and Grafana (Observability)
Solid experience with cloud networking concepts (VPN, VNet/VPC, routing)
Deep expertise in core technologies: Cloud (Azure), Kubernetes, Istio, Networking, Infrastructure as Code, Automation, and Observability

Responsibilities

Own the Architecture: Design, build, and lead the evolution of the Integration Platform running in Azure, ensuring it meets the highest standards of scalability, performance, and resilience
Guarantee Platform Integrity: Take ultimate ownership of the availability and reliability of the platform provided to customers, implementing and driving strategies for uptime and operational excellence
Champion Best Practices: Architect and implement best-in-class solutions for cloud security, compliance, and disaster recovery, ensuring the platform operates in a secure and cost-effective manner
Lead Incident Response: Participate in and lead on-call rotations, serving as the final point of escalation for complex issues to ensure maximum reliability and availability
Drive Operational Excellence: Proactively identify and eliminate operational inefficiencies through automation, sophisticated monitoring, and strategic cost management initiatives
Mentor and Elevate: Foster a culture of continuous learning and technical excellence by mentoring team members, sharing expertise, and leading by example
Lead the vision and strategy for the platform's uptime, automation, performance, security, and long-term architecture
Define and drive the technical roadmap to scale services and shape the future of the IPaaS

Skills

Key technologies and capabilities for this role

AzureKubernetesIstioNetworkingInfrastructure as CodeAutomationObservability

Questions & Answers

Common questions about this position

What core technologies and skills are required for this Principal System Engineer role?

Deep expertise is required in Cloud (Azure), Kubernetes, Istio, Networking, Infrastructure as Code, Automation, and Observability. Candidates need 6+ years of experience in system engineering with a proven track record in designing, implementing, and running scalable, highly-available workloads in enterprise cloud environments.

What does the team structure look like for this position?

You will join a crossfunctional team consisting of System, Security, and Software engineers owning the Integration Platform as a Service (IPaaS), “Grand Central”.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this Principal System Engineer role?

A strong candidate is a seasoned, hands-on engineer who is both a strategic thinker and a 'doer' with technical leadership, strong communication and leadership skills, and the ability to drive technical initiatives across multiple teams. They should excel at diagnosing complex issues, architecting scalable systems, mentoring others, and thriving in a fast-paced, multi-team environment.

Backbase

Engagement banking platform for digital transformation

About Backbase

Backbase offers an Engagement Banking Platform that helps banks modernize their customer interactions and internal operations by replacing outdated IT systems. The platform allows banks to enhance customer journeys and eliminate operational silos, empowering both customers and employees. Backbase stands out by providing out-of-the-box web and mobile solutions, along with Model Bank accelerators that simplify digital transformation. The company generates revenue through platform usage fees, comprehensive documentation, and training, while also enabling banks to create unique features with their open APIs and SDK.

Amsterdam, NetherlandsHeadquarters

2003Year Founded

$128.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Risks

Emerging regulations like the EU AI Act may increase compliance costs for Backbase.

Competition from other fintech companies could erode Backbase's market share.

Integration challenges with TD Bank may arise if customer expectations are not met.

Differentiation

Backbase's platform offers seamless integration with any back-end system for banks.

The company provides out-of-the-box web and mobile journeys for digital transformation.

Backbase's Model Bank accelerators embody industry best practices for rapid implementation.

Upsides

Partnership with TD Bank enhances digital experiences for over two million cardholders.

Collaboration with Seven expands Backbase's influence in Africa and the Middle East.

Increased AI adoption in banking offers Backbase opportunities to enhance platform capabilities.

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