Boulevard

Principal Software Engineer (Commerce)

Canada

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software as a Service (SaaS), Client Experience Platforms, E-commerce, Payment SystemsIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not provided (details missing)

Boulevard is a client experience platform provider for appointment-based, self-care businesses. The Engineering Lead on the Commerce team will define and execute on the Commerce strategy, focusing on Order, Checkout, Memberships, and Payment primitives, ensuring accounting integrity and meeting customer needs. This is a highly visible role crucial for the business and customer experience.

Company Information

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. They empower their customers to give their clients more of the magical moments that matter most. The company values diversity and equal opportunity. They believe in simple solutions requiring sophistication and maximizing potential, power, and impact.

Requirements

  • Proven track record of architecting and building Commerce primitives at scale.
  • Customer-centric mindset.
  • Strong ownership of the quality and integrity of work.
  • Commitment to developing reliable, scalable, performant, and maintainable systems.

Responsibilities

  • Strategic planning and execution, ensuring alignment with the company’s vision and objectives.
  • Own and lead the technical architecture and implementation of Boulevard’s Commerce Platform.
  • Establish and monitor system health metrics, implementing strategies to exceed targets.
  • Champion the maintenance of an observable and reliable platform.

Skills

Commerce primitives
System architecture
Scalability
Performance optimization
Reliability
Maintainability
Customer-centric design
Technical leadership

Boulevard

Business management platform for beauty services

About Boulevard

Boulevard provides a business management platform specifically designed for service-based businesses in the beauty and wellness industry. The platform includes tools for booking appointments, managing inventory, and enhancing customer interactions through features like customizable intake forms, two-way messaging, self-check-in, and automated arrival alerts. It allows businesses to create detailed client profiles that track past visits and purchases, enabling personalized service and stronger client relationships. Boulevard's one-tap tipping feature encourages upsells and pre-bookings, while its Software as a Service (SaaS) model charges clients a subscription fee for access. The platform is recognized for its user-friendly design and effectiveness in improving operational efficiency, setting it apart from competitors.

West Hollywood, CaliforniaHeadquarters
2016Year Founded
$105.1MTotal Funding
SERIES_CCompany Stage
Consumer Software, Enterprise SoftwareIndustries
201-500Employees

Benefits

100% Health, dental, & vision coverage
Flexible vacation & PTO
Quarterly bonus
401k Match
Boulevard bucks
WFH perks

Risks

Emerging competitors offer similar features at lower costs, threatening Boulevard's market share.
Economic downturns may reduce spending in the beauty industry, affecting Boulevard's revenue.
Data privacy concerns with third-party integrations could lead to regulatory scrutiny.

Differentiation

Boulevard offers a comprehensive platform tailored for the beauty and wellness industry.
The platform integrates client self-scheduling, CRM, and payment processing seamlessly.
Boulevard's focus on personalized services enhances customer experience and operational efficiency.

Upsides

Boulevard achieved a 122% increase in annual recurring revenue in 2022.
The company launched Boulevard Capital to provide growth funding for self-care businesses.
Boulevard's enhanced Google integration improves booking efficiency for medspas and salons.

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