Podium

Principal Product Manager, Vertical AI

Lehi, Utah, United States

$180,000 – $220,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Software, AutomotiveIndustries

Requirements

Candidates should possess a Bachelor's degree in a related field, along with a minimum of 7 years of product management experience, particularly within the SaaS or AI space. Strong leadership skills and the ability to define product strategy are essential, as is a deep understanding of the automotive industry and its unique workflows.

Responsibilities

As a Principal Product Manager, you will be responsible for defining the product direction and strategy for Podium's AI efforts within the Automotive vertical, identifying high-value workflows to automate, expanding the product footprint in dealerships, and building outcome-driven AI agents that ultimately drive revenue for Auto dealers and service centers. You will also conduct customer research, prioritize features, and collaborate closely with engineering, design, and sales teams to deliver exceptional product experiences.

Skills

Product Management
SaaS
AI
Automotive Industry
Product Strategy
Customer Research
Prioritization
Collaboration
Outcome-driven AI

Podium

Streamlines local business communications and payments

About Podium

Podium delivers a multi-product platform specifically designed for local businesses, combining AI technologies to enhance communication, facilitate payments, and manage text marketing campaigns effectively. The company's robust features, including review generation, webchat, text messaging, and phone call management, not only optimize day-to-day operations but also drive local business growth. Working at Podium offers the opportunity to contribute to innovative solutions that make significant impacts in how local businesses engage with their customers and manage their services efficiently.

Key Metrics

Lehi, UtahHeadquarters
2014Year Founded
$407.2MTotal Funding
SERIES_DCompany Stage
Enterprise Software, Fintech, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Open and transparent culture
Remote first work setting for Engineering & Product
Great opportunities for career growth
401(k) with a competitive matching contribution plan
Unlimited vacation (yes, we want you to have a work-life balance)
Great medical, dental, vision benefits
Lots of Swag

Risks

Twilio's acquisition of Zipwhip may increase competition in business texting services.
Strategic shifts by new CMO Pauline Reader might not align with customer expectations.
Podium's exposure to the water heater market could face demand fluctuations and regulatory changes.

Differentiation

Podium offers a unique messaging platform tailored for local business interactions.
The platform integrates seamlessly with various communication channels for unified customer experiences.
Podium's tools enable businesses to gather online reviews and enhance customer relationships.

Upsides

Podium's partnership with Bradford White enhances its reach in the contractor market.
The rise of SMS marketing with a 98% open rate benefits Podium's messaging platform.
Integration with AI-driven chatbots boosts customer interaction and satisfaction for Podium users.

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