Headway

Principal Product Manager, Trust (Account Integrity/Security)

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental Health, Health TechIndustries

Requirements

The Principal Product Manager should possess a Bachelor’s degree and demonstrate at least 7 years of product management experience, with a strong preference for experience in healthcare, security, or privacy. Experience with building and scaling complex software platforms is highly desirable, as is a deep understanding of account integrity, security, and privacy principles. Strong analytical and strategic thinking skills are essential, along with the ability to translate technical concepts into clear and actionable product requirements.

Responsibilities

This role involves setting the vision and strategy for Trust initiatives, including defining roadmaps for software engineering efforts focused on account integrity, security, and privacy. The Principal Product Manager will build new customer-facing features and experiences to improve security and privacy on the Headway platform, such as identity, access, and permissioning solutions, and a Customer Trust center. They will also partner with product leaders on new product launches, particularly those with a rich data component, and build platform components and tooling to enable Trust as a default for internal teams, including authentication, authorization, and data infrastructure for security monitoring and anomaly detection.

Skills

Product Management
Strategy
Roadmap Planning
Software Engineering
Account Security
Privacy
Identity Management
Access Control
Permissioning
Customer Trust
Data Privacy

Headway

Connects patients with affordable mental health services

About Headway

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.

Key Metrics

New York City, New YorkHeadquarters
2019Year Founded
$318.1MTotal Funding
LATE_VCCompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible Paid Time Off
Employee Assistance Program (EAP)
Training and professional development

Risks

Increased competition from platforms like BetterHelp and Talkspace.
Potential backlash from professionals feeling undervalued by Headway's platform.
Regulatory scrutiny as Headway expands into Medicare Advantage and Medicaid.

Differentiation

Headway simplifies finding and paying for therapy with an insurance-accepting provider network.
It reduces administrative burdens for mental health professionals, enhancing focus on patient care.
Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.

Upsides

Raised $100M in Series D to expand into Medicare Advantage and Medicaid.
Partnerships with Cigna and Blues plan to expand services to all 50 states.
Growing demand for telehealth services boosts Headway's market potential.

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