Principal Product Manager - SaaS B2B + SMBs
Constant Contact- Full Time
- Expert & Leadership (9+ years)
Candidates should have over 8 years of Product Management experience, including at least 4 years at a SaaS company. They must have experience working with engineering and design to ship sophisticated products that deliver a great user experience, as well as experience building and iterating on products or feature areas from 0-to-1. Sufficient technical skills to ask engineers good questions and navigate through user data are required, along with strong written and oral communication skills with internal and external stakeholders. Attention to detail and the ability to quickly grasp complex business processes and industry knowledge are essential, as is the ability to prioritize ruthlessly, even if it may disappoint customers or stakeholders. Preferred qualifications include experience managing other product managers.
The Principal Product Manager will work directly with customers and customer-facing teams to understand user needs and solicit feedback on existing products. They will be the voice of the procurement and sourcing teams within the Zip product team, synthesizing user needs with the company strategy to develop a compelling roadmap and detailed product specifications. The role involves managing end-to-end execution for core product features and capabilities, ensuring high customer standards by designing robust feature rollout and quality processes in coordination with stakeholder teams. Additionally, the manager will pick up slack wherever needed to ensure team and product success and mentor junior product managers on core product management skills.
Provides buy now, pay later services
Zip Co offers buy now, pay later (BNPL) services that allow consumers to make purchases and pay for them over time without interest. Its main products, Zip Pay and Zip Money, cater to different spending needs, with Zip Pay for everyday purchases and Zip Money for larger expenses. The service works by enabling users to shop at partnered retailers and manage their payments through a clear and transparent system, where they can see how much they owe and when payments are due. Unlike many competitors, Zip focuses on providing flexible payment options and a straightforward fee structure, generating revenue through merchant fees, late fees, and interest on select products. The company's goal is to simplify the purchasing process for consumers while expanding its market presence across various countries.