Principal DevOps Engineer at Zoom

San Jose, California, United States

Apply Now

Not SpecifiedCompensation

Expert & Leadership (9+ years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Cloud Infrastructure, CommunicationIndustries

Requirements

15+ years in DevOps, SRE for large-scale, production systems
Successful hands-on background in Linux systems, networking, and distributed systems
Experience operating and designing low-latency, high-throughput backend services at global scale
Knowledge of media or real-time communication systems (e.g., MMR, WebRTC)
Knowledge of TCP/IP, routing, DNS, load balancing, and packet capture tools
Familiarity with colocation data center operations, including hardware provisioning and troubleshooting
Experience with Terraform, Ansible, Kubernetes, Docker, and modern CI/CD pipelines
Successful problem-solving, debugging, and systems-level design skills

Responsibilities

Leading deep-dive investigations across diverse services and environments, including real-time media systems to web, team chat, and AI to uncover architectural or operational bottlenecks
Designing and implementing improvements in deployment pipelines, orchestration frameworks, and CI/CD automation to increase reliability and release velocity
Working closely with product and service owners to enhance containerization strategy, improve resource efficiency, and reduce operational friction
Partnering with the Meeting DevOps and Cloud Infra teams to modernize hybrid infrastructures spanning colocation data centers, AWS, OCI, and other cloud providers
Driving system observability, fault isolation, and resilience engineering, ensuring services meet strict availability and latency SLAs
Providing technical mentorship to DevOps engineers and influencing best practices in automation, monitoring, and release engineering
Championing a culture of data-driven reliability through postmortems, SLIs/SLOs, and continuous performance optimization

Skills

DevOps

SRE

Linux

Networking

Distributed Systems

CI/CD

Containerization

AWS

OCI

Orchestration

Observability

Resilience Engineering

SLI/SLO

Postmortems

Low-Latency Systems

High-Throughput Services

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

Land your dream remote job 3x faster with AI

Try Jobo Free