Bachelor's degree in computer science, Software Engineering, or equivalent combination of education and experience
8+ years of experience in IT deployments
Extensive experience working with enterprise level micro-services applications, including deployment and maintenance of the applications in distributed environments
Must be flexible to support a 24x7 on-call rotation and off-hours maintenance as needed
Responsibilities
Implement and support a hybrid cloud environment in Microsoft Azure and on-premise
Contribute, leading when assigned, the design and deployment of IFIaaS service initiatives
Ultimately responsible for IFIaaS application reliability, maintenance, and upgrades
Contribute to service operations center focusing on proactively analyzing data within toolset to ensure uptime and quality of service
Perform product evaluations and make product recommendations
Implement system enhancements (software) and automation opportunities to improve performance and reliability of the IFIaaS solution
Update Build Books, automation and create new templates as required
Manage activities with complete integrity and in accordance with the organization's policies, systems, practices, and programs
Provide escalation assistance as required to resolve any technology stack related issues that may arise
Perform incident analysis and problem resolution
Perform data analysis to measure quality of service and proper scalability of the system
Collaborating with network architects to design and implement functional company networks
Working with Networking CoE team to create and implement network security measures
Coaching and mentoring junior engineering staff
Conducting regular network performance tests
Scope Epics, User stories and support with weekly sprint planning
Dealing with escalated application support issues
Contribute to the operations support model to support requests and participate in a 24x7 on-call support rotation and off-hours maintenance windows as assigned