Principal Billing Coordinator at Thermo Fisher Scientific

Sofia, Sofia City Province, Bulgaria

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Scientific ResearchIndustries

Requirements

Proficient in problem solving and prioritizing
Ability to work effectively with all levels of the organization
Knowledge of accounting/financial principles and best practices
Strong analytical and quantitative skills
Proficient Microsoft Office skills
Excellent communication skills both written and verbal
Excellent interpersonal skills
Ability to multi-task and handle deadlines
Ability to lead, coach, and mentor staff
Full knowledge of own area of functional responsibility
Develops and maintains strong relationships through effective communication that promote goal accomplishment; uses professional and mature communications with others; exhibits excellent listening

Responsibilities

Timely and accurate processing of billing through all stages from invoice initiation through to invoice submission: uses available systems/tools/reports/trackers to check contract set ups, identify billing opportunities, track billing progress and clear unbilled costs; pro-actively follows up on approvals; escalates delays and risks; ensures trackers are updated with relevant comments; provides cover during team absence; ensures all internal approval processes relating to customer invoices, credit memos and cost transfers are followed
Fully understands, tracks, and meets customer requirements relating to invoice types, invoice timing, back up documentation, invoice submissions and other specific contractual requests; proposes efficient solutions in meeting requirements; initiates discussions when requirements cannot be met due to system limitations
Collaborates effectively with customers and other teams within the organization to ensure timely resolution of all billing related queries
Supports team with reporting, reconciliations, tracker preparations and data analysis
Focuses on opportunities to improve and streamline processes; provides constructive feedback on improvement opportunities; highlights where further training and guidance is required across the organization; assists in resolution of system and report errors
Assists in training new team members; supports/mentors others and shares knowledge; actively participates in team meetings and trainings
Assists in recruitment efforts; co-ordinates new team member onboarding and training; provides continued support
Focuses on development, engagement, and retention of team: support and coaching during regular one to ones; career development discussions; goal setting and performance reviews; appropriate allocation of customers and tasks across team; soft skills training; recognition of achievements; team re-structures; promotion of teamwork through regular trainings, meetings, and social events
Administers and executes policies, processes, and procedures that affect subordinate employees and the workflow of the team

Skills

Key technologies and capabilities for this role

Invoice ProcessingBilling CoordinationContract SetupOrder to CashApproval WorkflowsCustomer RequirementsEscalation ManagementFinancial TrackingCredit MemosCost Transfers

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This is an office-based role with standard Monday-Friday hours in an office environment.

What are the key responsibilities of the Principal Billing Coordinator?

The role involves timely and accurate billing processing, meeting customer invoice requirements, collaborating with teams to resolve queries, supporting reporting and process improvements, and assisting in team training and development.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What is the company culture like at Thermo Fisher Scientific's Sofia site?

The Global Business Services team emphasizes process optimization, productivity, team development, mentoring, knowledge sharing, engagement, retention, coaching, career discussions, and soft skills training.

What makes a strong candidate for the Principal Billing Coordinator role?

Strong candidates should demonstrate proactivity in billing processes, deep understanding of customer requirements, effective collaboration skills, process improvement mindset, and experience in team mentoring, training, and recruitment support.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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