Senior Manager, Communications
NielsenSalary not specified
Principal Associate, Executive Communications- Financial Services at Capital One
Plano, Texas, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries
Requirements
- Experience writing high-quality content for executives
- Experience leveraging data and technology to shape engagement strategies
- Experience working in cross-functional teams to drive results
- Strategic thinker, planner, and storyteller who merges writing and data to inspire others
- Endless curiosity; communicates concisely but thinks big; writes with heart and above-and-beyond attention to detail
- Highly effective at navigating a matrix organization and influencing people by leveraging communications expertise
- Complex problem-solving skills and ability to work with ambiguity
- Expert wordsmith who can grasp internal and external landscapes to strike the right tone
- Highly effective communications skills with outstanding writing abilities, including drafting content in the style and voice of leaders
- Detail oriented with a high bar for written content and eagle-eye for formatting/editing
- Storyteller who can simplify the complex and compel audiences to act
- Customer-obsessed with ability to deeply understand customer needs and business context
Responsibilities
- Manage social media channels (primarily LinkedIn), including organic content, paid content, and data/reporting, in alignment with thought leadership strategy and objectives
- Drive the amplification of large-scale thought leadership storytelling and event initiatives
- Lead internal communications for a senior leader, drafting messaging for strategy updates, organizational changes, and associate engagement, among other initiatives
- Develop and execute an executive-level video strategy—directing how it comes to life both internally and externally
- Contribute to internal associate storytelling strategy and initiatives
- Partner cross-functionally on key projects and initiatives, managing input from a variety of stakeholders and driving results
- Openly and actively contribute as a member of the Financial Services Communications team and Thought Leadership pod, identifying key opportunities and taking the lead on developing content and solutions that address needs
Skills
Executive Communications
Writing
Data Analysis
Strategic Planning
Social Media
Video Production
Thought Leadership
Internal Communications
Storytelling
Cross-Functional Collaboration
Problem-Solving
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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