Principal AR Specialist, Human Resources at Capital One

Muntinlupa, National Capital Region, Philippines

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Human Resources, BPOIndustries

Requirements

  • College graduate preferably in Psychology, Business Administration, Marketing, Communication Arts or other related course
  • 5 years relevant work experience in a BPO set up
  • Knowledge in Philippine labor laws and regulations
  • Must have strong case management experience
  • Strong analytical skill
  • Excellent oral and written communication skills
  • Strong presentation skills
  • Has background in project management and process improvement
  • Proficient in Google Workspace and Salesforce
  • Amenable to work in a Mid Shift and Night Shift Schedule
  • Amenable to work in Alabang

Responsibilities

  • Assist the Principal HR Specialist
  • Supervise HR coordinators
  • Manage and ensure day-to-day operations meet standards and achieve goals in assigned functional area of Human Resources (such as Benefits, HR Help Center, Payroll, Recruitment, Timekeeping, Talent Recognition/Engagement, Associate Relations and Communications)

Skills

Google Workspace
Salesforce
Case Management
Project Management
Process Improvement
Philippine Labor Law
HR Operations
Analytical Skills
Communication Skills
Presentation Skills

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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