Primary Support Professional - Residential at BrightAI

Joplin, Missouri, United States

BrightAI Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Social ServicesIndustries

Requirements

  • Must be 18 years of age or older
  • Must have a high school diploma or GED
  • One year of experience in the field of intellectual/developmental disabilities or, in lieu of experience, must successfully complete training in Missouri Quality Outcomes approved by the Division of DD regional office
  • Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check
  • Completion of New Hire Orientation at the beginning of employment
  • All training requirements including Relias at the beginning of employment and annually thereafter
  • Current driver’s license, acceptable driving record, and current auto insurance
  • Ability to perform sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body
  • Ability to perform repetitive movements of hands, fingers, and arms for typing and/or writing during work shift
  • Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time

Responsibilities

  • Implement individualized support plans (ISPs) in collaboration with the Program Coordinator to ensure client success
  • Train and support direct support professionals in understanding and meeting the medical needs and personal preferences of clients
  • Oversee daily residential notes, goals, and health tracking to ensure accurate and timely documentation
  • Ensure the health, safety, and cleanliness of the home environment, including proper storage of food and supplies
  • Coordinate and schedule staff to cover shifts, ensuring continuous support for clients
  • Track mileage and manage household expenses to stay within budget guidelines
  • Collaborate with the Program Coordinator on RN visits, special diets, adaptive equipment, and annual paperwork
  • Conduct safety drills and ensure staff are trained in emergency procedures
  • Document and submit daily exceptions to the Program Coordinator for review

Skills

Key technologies and capabilities for this role

ISP implementationstaff trainingmedical needs oversightclient communicationdocumentationproblem-solvingsafety protocols

Questions & Answers

Common questions about this position

What benefits are offered for this Primary Support Professional role?

Benefits include an Employee Assistance Program with 24/7 counseling, legal assistance, and financial consultation at no cost, mileage reimbursement for work travel, employee discounts on hotels, theme parks, attractions, and college tuition, plus a workplace culture focused on employee wellbeing.

Is this Primary Support Professional position remote or on-site?

The position is on-site in Joplin, Missouri, involving work in clients' homes and communities.

What qualifications and skills are required for this role?

Candidates must be 18+, have a high school diploma or GED, and one year of experience in intellectual/developmental disabilities (or complete approved training). Strong communication skills, attention to detail, problem-solving, and a passion for helping others are essential.

What is the company culture like at BrightAI?

The workplace culture cultivates employee wellbeing, values each individual's humanity, and actively promotes a healthy, joyful workforce within a collaborative, mission-driven team.

What makes a strong candidate for the Primary Support Professional position?

A strong candidate is compassionate, dedicated, proactive, with strong communication and problem-solving skills, plus relevant experience or willingness to complete required training in supporting individuals with developmental disabilities.

BrightAI

Digitizes physical assets for legacy enterprises

About BrightAI

BrightAI transforms traditional industries by digitizing physical assets and processes using technologies like the Internet of Things (IoT), Edge AI, cloud computing, and mobile technologies. The company primarily serves legacy enterprises, helping them modernize their operations to become more competitive in the global market. By quickly integrating its solutions, BrightAI drives immediate improvements in cash flow, creating a cycle of growth and profitability for its clients. The goal is to make digital transformation accessible and affordable for a wide range of businesses.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$14.6MTotal Funding
SEEDCompany Stage
Data & Analytics, Industrial & Manufacturing, AI & Machine LearningIndustries
51-200Employees

Benefits

Remote Work Options
Flexible Work Hours

Risks

Competition from tech giants like Google and Microsoft could overshadow BrightAI.
Rapid technological advancements may render BrightAI's solutions obsolete if innovation lags.
Economic downturns could reduce demand for BrightAI's digital transformation solutions.

Differentiation

BrightAI specializes in digitizing physical assets for legacy enterprises.
The company leverages IoT, Edge AI, and cloud technologies for digital transformation.
BrightAI's solutions create an EBITDA flywheel, driving growth and profitability.

Upsides

BrightAI raised $15M in seed funding to enhance its AI platform.
The rise of 5G technology benefits BrightAI's real-time asset monitoring solutions.
Growing focus on predictive maintenance boosts demand for BrightAI's AI-driven platform.

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