Practice Partner at Jet Support Services

Ballarat, Victoria, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Disability Services, Non-ProfitIndustries

Requirements

Highly desirable relevant tertiary qualification in Social Work, Psychology, Occupational Therapy, Speech Pathology, Special Education, or related human services/behavioural sciences (required or working towards achievement)
Practice expertise across disability services including risk assessment, safety planning and complex casework
Strong trauma-informed lens
Quality & compliance mindset (audits, case reviews, improvement planning, reporting)
Capability in leading and building practice standards

Responsibilities

Lead critical inquiry into risk, safety, stability and development, ensuring plans align with legislative and best practice requirements
Provide expert case advice on complex presentations; lead case reviews and reflective practice to embed evidence-informed approaches (e.g., person-centred and trauma-informed practice)
Champion person-centred active support and Positive Behaviour Support principles appropriate to disability and family contexts
Provide high-level consultation on risk assessment/management and escalation; contribute to quality case planning and review processes
Ensure practice is culturally safe and inclusive, and promotes participation of people supported and families/guardians in decisions within a human rights-based framework
Conduct practice audits and translate findings into improvement plans and targeted coaching
Maintain systems that support service and quality standards, targets and compliance; monitor and report on outcomes
Design and deliver professional development, mentoring and coaching to lift capability at all levels; foster a culture of reflective practice and high expectations
Model collaborative, empowering leadership that brings out the best in multidisciplinary teams
Analyse current practice, identifying trends and gaps in services, to determine areas for potential capability uplift
Partner with and foster a culture of alignment with outcomes teams to build internal capability in person-centred active support, positive behaviour support, and human rights principles appropriate to working with people with disability
Build purposeful relationships with internal teams and external partners; represent Melba at sector forums and stakeholder meetings
Support end-to-end internal customer experience (from enquiry to exit) by collaborating on service design, timely responses and fit-for-purpose supports that align with NDIS funding and pricing arrangements
Use data and case insights to inform service improvements; prepare concise reports and evaluations for governance and decision-making

Skills

Key technologies and capabilities for this role

risk assessmentcase managementperson-centred practicetrauma-informed practicepositive behaviour supportsafeguardingpractice governancequality auditsreflective practicehuman rights framework

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What is the salary or compensation for the Practice Partner role?

This information is not specified in the job description.

What key skills and responsibilities are required for this role?

The role requires leading critical inquiry into risk and safety, providing expert case advice on complex presentations, championing person-centred and trauma-informed practices, conducting practice audits, and delivering professional development and mentoring.

What is the company culture like at Melba Support Services?

Melba fosters welcoming and respectful workplaces that promote inclusive and collaborative relationships, with a commitment to human rights, values-based practices, person-centred support, and a Zero Tolerance approach to violence, abuse, neglect, and exploitation.

What makes a strong candidate for the Practice Partner position?

Strong candidates will have expertise in person-centred active support, positive behaviour support, risk assessment, culturally safe practices, and experience in people leadership, capability building, and stakeholder engagement within disability services.

Jet Support Services

Provides aircraft maintenance and financial services

About Jet Support Services

Jet Support Services, Inc. (JSSI) specializes in providing maintenance support and financial services for the business aviation sector, catering to owners and operators of jets, turboprops, helicopters, and piston aircraft. The company’s main product is the Hourly Cost Maintenance Program (HCMP), which allows clients to manage their maintenance expenses with predictable, fixed hourly rates covering everything from routine inspections to major overhauls. JSSI also offers parts leasing services, enabling clients to efficiently order necessary parts for their aircraft, and advisory services that provide expert guidance on maintenance and management. What sets JSSI apart from competitors is its comprehensive suite of services designed to enhance the efficiency and reliability of aircraft maintenance, along with its strong focus on customer support. The company aims to minimize downtime for its clients and maximize the operational readiness of their aircraft.

Chicago, IllinoisHeadquarters

1989Year Founded

DEBTCompany Stage

Financial Services, AerospaceIndustries

201-500Employees

Benefits

Health coverage - We win at wellness. At JSSI, we believe that healthy and happy employees are better poised to make an impact in today’s global workforce. To that end, we provide industry-leading benefits plans that stay competitively priced for our employees and their families year after year.

Paid time off - We win at work-life balance. Our vacation benefits are highly competitive and increase based on tenure. In addition to our generous package of vacation, holidays, and sick days, JSSI also offers a Charitable Services Day in which employees are paid for a day of volunteering with a charity of their choosing.

Retirement package - We help prepare for a winning future. We all know the importance of saving for the future. In an effort to encourage our employees to plan for their retirement, JSSI provides an employer match to employee 401(K) contributions by matching 75% of employee contributions on up to 6% of eligible earnings.

Transporation - Move to win. Our commuter benefits plan gives JSSI employees the opportunity to set aside pre-tax dollars to put towards the inevitable use of parking and/or public transit to get to work each day.

Risks

Increased competition from companies advancing sustainable aviation technologies may impact JSSI's market share.

Expansion in Latin America poses risks related to economic instability and regulatory challenges.

Recapitalization may lead to increased financial scrutiny and pressure on operational decisions.

Differentiation

JSSI offers the only hourly cost maintenance program for all business aircraft types.

JSSI's global network of certified technical advisors ensures comprehensive maintenance support.

JSSI Parts Leasing provides efficient parts ordering and leasing for various aircraft models.

Upsides

JSSI's expansion in Latin America captures growing demand in the business aviation market.

The introduction of JSSI PartsHub enhances operational efficiency for clients.

Strong financial backing from Blackstone supports JSSI's growth and innovation.

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