POP Claims Auditor at Accenture

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, Technology, Professional ServicesIndustries

Requirements

Bachelor’s degree in Marketing, Business Administration, Finance, or a related field
Experience in fund management, marketing operations, or financial processing
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Proficiency in tools such as Excel, SAP, or other financial management systems
Knowledge of marketing strategies and financial compliance regulations
Preferred Skills
Familiarity with Marketing Funds programs and processes
Experience in working with cross-functional teams in a corporate environment
Ability to manage multiple tasks and meet deadlines in a fast-paced setting

Responsibilities

Conduct thorough audits of partner-submitted campaign documents and Proof-of-Performance materials (invoices, creative assets, activity reports, screenshots, etc.)
Validate compliance across the three core pillars: Proof of Attribution (correct branding and messaging), Proof of Cost (valid, accurate, and allowable expenses), Proof of Execution (evidence that the marketing activity was fully executed as approved)
Identify discrepancies, policy violations, incomplete submissions, or potential fraud indicators and take appropriate action (reject, request clarification, or escalate)
Engage directly with regional marketing teams and partners (via meetings, email, or portal comments) to discuss complex or unusual cases and provide clear guidance for resolution
Deliver detailed, professional evaluation feedback and coaching to partners on how to improve future claim submissions
Prepare and submit accurate, comprehensive weekly POP audit reports to program owners, finance, and leadership, highlighting trends, risks, and improvement opportunities
Collaborate with Finance and Global Marketing teams to resolve disputed claims and ensure timely reimbursement where criteria are met
Contribute to continuous improvement of audit checklists, templates, and processes to increase efficiency and consistency

Skills

Key technologies and capabilities for this role

auditingcompliance validationproof-of-performancepartner communicationclaim reviewpolicy enforcementfraud detectionreport preparationstakeholder collaborationprocess improvementmarketing campaignsfinancial reconciliationdata analysisfeedback deliveryrisk assessment

Questions & Answers

Common questions about this position

What qualifications are required for the POP Claims Auditor role?

A Bachelor’s degree in Marketing, Business Administration, Finance, or a related field is required, along with experience in fund management, marketing operations, or financial processing. Strong analytical and problem-solving skills, excellent communication and interpersonal skills, proficiency in tools such as Excel, SAP, or other financial management systems, and knowledge of marketing strategies and financial compliance regulations are also needed.

What are the preferred skills for this position?

Preferred skills include familiarity with Marketing Funds programs and processes, experience in working with cross-functional teams in a corporate environment, and the ability to manage multiple tasks and meet deadlines in a fast-paced setting.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for the POP Claims Auditor role?

This information is not specified in the job description.

What kind of experience stands out for applicants to this role?

Candidates with experience in fund management, marketing operations, or financial processing, combined with preferred familiarity in Marketing Funds programs and cross-functional teamwork, will stand out. Proficiency in Excel, SAP, strong analytical skills, and the ability to handle a fast-paced environment also strengthen applications.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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