PMO Coordinator - Property & Construction at Ada

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Property, ConstructionIndustries

Requirements

Project/programme management experience in a construction, retail or similar fast-paced environment
Good understanding of managing moving deadlines, multiple projects, and critical paths
Recognised qualification in PMO methods

Responsibilities

Manage various programmes of activity within construction workstreams, including new stores, remodel programmes, category rollouts, and operational efficiency projects
Collaborate and build relationships with stakeholders including Property, Finance, Construction Managers, Contractors, Consultants, and other Project Managers/PMOs to ensure projects are delivered on time and within scope
Facilitate internal Governance meetings, ensuring best practice and compliance
Maintain, review, and update programme reports for accurate updates to Property & Construction Leadership
Organise and schedule meetings for project teams and coordinate calendars
Actively manage and escalate risks, issues, and dependencies (RAID), constructing action plans
Act as a liaison between project teams, managers, and stakeholders for information sharing, updates, and requests
Maintain project documents, process maps, and official records, ensuring they are up-to-date and accessible
Help manage resource requirements for programmes, highlighting constraints and alternatives
Set up and manage project management tools and systems, including Power BI
Identify opportunities to drive efficiency and improve performance across workstreams
Deliver within agreed governance frameworks and processes, supporting decision-making and risk management
Utilise data to support rollout of interactive live dashboards as a single source of truth for estate activity
Undertake cross-functional analysis of project/programme data to identify trends and inform business planning

Skills

PMO

Programme Management

Project Coordination

Stakeholder Management

Governance

Construction Management

Quantity Surveying

Retail Projects

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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